<section id="job-detail-description"> <h2> Responsibilities </h2> <div> <ul> <li>Treating all requests received through the ticketing system according to the SLA agreed with the client;</li> <li>Creating and managing standard or dynamic distribution campaigns of e-learning courses in production and testing environments;</li> <li>Answering questions related to the enrollment to online courses (level 2 support);</li> <li>Ensuring the generation of reports on the tracking of distribution campaigns;</li> <li>Ensuring the remediation actions following MyLearning incidents;</li> <li>Identifying opportunities to improve one's own performance and training process, systems and tools. </li> </ul> </div> </section>

(Other)

Operations

Romania

Société Générale is one of the leading European financial services groups. Based on a diversified and integrated banking model, the group combines financial strength and proven expertise in innovation with a strategy of sustainable growth. Committed to the positive transformations of the world’s societies and economies, Société Générale and its teams seek to build, day after day, together with its clients, a better and sustainable future through responsible and innovative financial solutions.

Active in the real economy for over 150 years, with a solid position in Europe and connected to the rest of the world, Société Générale has over 117,000 members of staff in 66 countries and supports on a daily basis 25 million individual clients, businesses, and institutional investors around the world by offering a wide range of advisory services and tailored financial solutions. The group is built on three complementary core businesses:

- French Retail Banking, which encompasses the SG and Boursorama brands. Each offers a full range of financial services with omnichannel products at the cutting edge of digital innovation;

- International Retail Banking, Insurance, and Financial Services, with networks in Africa, Central and Eastern Europe and specialised businesses that are leaders in their markets;

- Global Banking and Investor Solutions, which offers recognised expertise, key international locations, and integrated solutions.

Société Générale is included in the principal socially responsible investment indices: DJSI (Europe), FTSE4Good (Global and Europe), Bloomberg Gender-Equality Index, Refinitiv Diversity and Inclusion Index, Euronext Vigeo (Europe and Eurozone), STOXX Global ESG Leaders Indexes, and the MSCI Low Carbon Leaders Index (World and Europe).

Île-de-France, France

Paris, France

Europe, Paris, France

Societe Generale

Training Analyst - e-Learning distribution

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Training Analyst - e-Learning distribution

Responsibilities