Job Description: Function Head – SPL,

Responsibilities

• Strategic Leadership
  • Define and implement short-to-medium-term strategies for SPL, SRE, and ERE in alignment with organizational objectives and vision.
  • Drive transformation initiatives across the functional scope of the tribe, ensuring innovation, simplification, and adoption of industry standards.
• Delivery & Governance
  • Govern and report on business deliverables for all three departments.
  • Ensure operational excellence and timely delivery of projects and services.
  • Act as the third-level escalation point for delivery resolutions.
• Stakeholder Management
  • Manage large delivery teams and stakeholders across global locations.
  • Negotiate and influence decisions with Unit/Tribe Heads and senior leadership (N-/+3 levels).
  • Contribute to global forums and strengthen the Business Line value proposition.
• Financial & People Accountability
  • Own sub-Business Line budgets and ensure cost optimization.
  • Drive people-related objectives, including talent development and team engagement.
• Project Execution
  • Initiate and execute medium-to-large-scale projects across SPL, SRE, and ERE.
  • Collaborate with cross-functional teams to ensure seamless integration and delivery.
• Innovation & Continuous Improvement
  • Propose and implement innovative solutions to improve developer experience, platform reliability, and operational efficiency.
  • Promote automation, security compliance, and best engineering practices.

Departmental Scope

• SPL (Secure Pipelines & Engineering Practices)
  • Deliver secure, automated CI/CD pipelines and infrastructure blueprints.
  • Drive software engineering practices and tools for the internal Cloud platform.
• SRE (Site Reliability Engineering)
  • Ensure platform reliability, security, scalability, and cost optimization.
  • Automate operations and improve developer productivity through proactive support and monitoring.
• ERE (Engineering Resource Enablement)
  • Provide automation tools for onboarding to EPL capabilities and developer portals.
  • Report on platform adoption, reliability, and usage KPIs.
  • Enhance developer experience through productivity tools and training.

Profile Required

• Education & Experience
  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
  • 15+ years of experience in IT delivery, with at least 5 years in leadership roles managing global teams.
  • Proven track record in Cloud platforms, DevOps, CI/CD, and Site Reliability Engineering.
• Technical Skills
  • Strong understanding of cloud-native architectures (AWS, Azure, GCP).
  • Expertise in automation tools, CI/CD pipelines, and infrastructure-as-code.
  • Knowledge of security compliance frameworks and best practices.
• Leadership Skills
  • Excellent stakeholder management and negotiation skills.
  • Ability to influence senior leadership and drive strategic decisions.
• Certifications (Preferred)
  • Cloud Certifications: AWS Certified Solutions Architect, Azure Solutions Architect Expert, or Google Cloud Professional Architect.
  • DevOps Certifications: Certified Kubernetes Administrator (CKA), Docker Certified Associate, or DevOps Foundation.
  • Security Certifications: CISSP, CISM, or equivalent.
  • ITIL Certification for service management best practices.