Societe Generale Global Solution Centre (SG GSC) Acts as a business solutions center for Société Générale, one of the largest European financial groups. We provide high quality professional services in over 35 countries in various business areas - Finance & Accounting, HR, IT and Corporate Operations. Our mission is to be a partner of choice, valued for owning, transforming and innovating with best-in-class talent.

The Business Analyst is responsible for creating and updating the documentation related to business processes at the IT department level and the alignment of the team with the standards / tools and methods, regulations and good practices used in the Société Générale group . Actively participates in the creation and update of process documentation, business specifications, test cases, test plans and test scenarios according to the requirements of internal customers in the company.

Performs business analysis to define configuration requirements and ensures the maintenance of proper supporting documentation for all configuration activities . Performs root cause analysis on issues and support the resolution .

Works closely with the IT team to define the current/target functional and application solutions for the IT systems, ensuring consistency and the quality indicators defined by the IT architect at the level of process implementation in the IT system.

What you will do:

•Help users to refine business requirements

•Identify, analyze and translates the needs of users of IT solutions in the form of an IT deliverable (detailed functional specifications, etc.).

•Identifies options for potential solutions and analyzes their integration, both from the business point of view, the risk impact assessment and the choice of the most suitable solution;

•Promote possible mutualization of function and/or solution between countries in scope

•Helps users prioritize and make decisions based on risks , stakes and expected outcomes;

•Closely collaborates with a variety of end users to ensure functional, operational, technical compatibility and the satisfaction of user requests according to the requirement initially expressed and validated by the internal client;

•Manages the activities of the different IT contributors in the project ( IT , QA ) respecting the constraints of scope, quality, time and costs, in order to deliver the specified requirements and to satisfy the client's requirements (planning, alerts,)

•Proposes if necessary alternative solutions and/or workarounds

•Anticipates the change management process (impact assessment, communication and user training, launch, implementation)

•Monitors and periodically prepares reports for internal clients regarding expected milestones and deliverables;

•Elaborates the specifications and modification requirements of the applications in production by aligning them with the operational procedures and standards requested according to the described business requirements, parameterization sheets/configuration and project specifications;

•Ensures that the procedures, manuals and documentation for IT applications are updated, as well as the alignment with the latest functional and application architectures.

•Develops and updates all deliverables specific to the business analysis (opportunity note, detailed requirement, training guides) for all applications under his responsibility , as well as the deliverables developed later, according to the business requirements described in the project specifications.

•Validate technical specifications and QA tests requirements

•Accomplishes the connection between the internal client, the product owner of the country, the QA and the IT team in the preparation of the functional specifications;

•Collaborates with the application administrators, the IT security manager, the project managers, the business managers and the IT Architect, in the projects assigned to him;

•Informs the responsible owners within the company regarding any data and information about persons, entities and/or goods that are the subject of transactions under international sanctions, suspected of money laundering or terrorist financing, of which he becomes aware of throughout the exercise of the position.

•Use parametrization skills to correct functionalities or develop new features.