Société Générale’s Client Lifecycle and Digital Group (CLD) acts as a transversal client group for all B2B clients and is in charge of operations and IT associated with the full Client Lifecycle including onboarding, reviews and offboarding. Our mandate is to enforce client intelligence on wholesale clients, by developing our broad client knowledge (referential, KYC, regulatory data, etc). This relationship is rooted in a simplified, differentiated experience for our clients and employees, and in the assurance of a permanent commitment over the client’s entire lifecycle and interactions with our department.

CLD is responsible for implementing and assuring consistent application of SG’s local and global KYC Policies and procedures, FATCA and any other regulatory requirements associated with on-boarding a new client and performing annual periodic reviews of existing clients. Specifically, the CLD department is charged with reviewing all new client requests and determining the required documentation to fulfill regulatory and SG’s requirements.

During your VIE mission you will be in charge of these responsibilities :

• Manage a client’s portfolio and act as the main point of contact for KYC review
• Help the client/sales to understand SG’s KYC requirements and provide additional rationale as to why certain documents are being requested
• Escalate to the business when documents cannot be collected and help solve any client’s escalations with the business
• Sustain client centric approach in client communication (both verbal / written), engage with clients / business to understand KYC requirement and difficulties in providing documents
• Control & challenge list of requirements and rational: liaise with KYC teams if needed
• Performing monthly controls and reconciliations on SG Americas customer population
• Performing in-depth root-cause analysis on anomalies
• Escalating anomalies identified in the customer population and referential systems
• Ensuring timely resolution of anomalies identified
• Ensuring changes to the customer population are monitored and have adequate management approval
• Reviewing monthly controls from other regions that impact Americas population and present to management clear and concise conclusion for local approval
• Maintaining strong working relationship with CLD/KYC production team, the business lines and Compliance
• Bringing his or her knowledge to the local studies and projects of processes optimization and / or implementation of new products or activities

A questionnaire will be provided to you in order to check your VIE (Société Générale and Business France) eligibility. For an efficient analysis of your application, please make sure to truthfully answer all the questions.

Please note that it is mandatory to provide us a formal proof of your M2 diploma validation before the assignment start date. No VIE mission will start without this document. *Grade sheets are not accepted as justification of diploma.