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L1 Support Analyst with French Internship (6 months)

Societe Generale

Societe Generale

IT, Customer Service
Bucharest, Romania
Posted on Jan 22, 2026

Responsibilities

Societe Generale Global Solution Centre (SG GSC) acts as a business solutions center for Société Générale, one of the largest European financial groups. We provide high quality professional services in over 35 countries in various business areas - Finance & Accounting, HR, IT and Corporate Operations. Our mission is to be a partner of choice, valued for owning, transforming and innovating with best-in-class talent.

We are seeking to hire a talented student or graduate ready to develop their career, offering at the same time a wide variety of features such as expertise, challenging development opportunities in an international environment and the joy of a strong spirit.

What you will do:

Operational tasks:

•User rights management (user profile creation/update/deletion);

•Handle tool functionality related questions received from users;

•Run and edit basic reports/extractions (experience to be gained in excel);

•Escalate any possible issue or tool bug to colleagues/concerned IT teams;

•Act as a buffer when a team member will leave the team of take medical leave (based on the knowledge acquired)

Administrative tasks such as:

•Improving the knowledge database by adapting existing procedures to a standard format/process mapping;

•Shifts planning, Agenda, Minutes of Meeting.