1. Experience in managing CyberArk Infrastructure Management & Onboarding activities.

2. Creating new safes, accounts, platforms in CyberArk and linking of new platforms to CyberArk.

3. Onboarding the accounts and modifying the accounts using PVWA and password upload utility (PACLI).

4. Securely managing and monitoring privileged account access to target hosts using PSM & PSMP.

5. Knowledge on the various CyberArk PAS components & the logical units.

a. Privilege access suite (PAS)

b. Secure password vault and safes

c. Password Vault Web Access (PVWA)

d. Central Policy Manager (CPM)

e. Privilege Session Manager (PSM & PSMP)

f. AIM/CP/CCP

6. Managing passwords (Verification, change and reconciliation) & ensure compliance of privileged accounts.

7. Understanding of the user sessions directed through PSM and PSMP.

8. Create/Modifying master policy and producing reports on various safes and user activities.

9. Knowledge of secure integrations with external services: LDAP/S, RADIUS, etc.

10. Perform health check on the CyberArk infrastructure and monitoring of the various components.

11. Troubleshoot configuration and connectivity issues related to PAM service, its components including network connectivity issues.

12. Troubleshoot connectivity issues to targets based on the error messages & logs.

13. Managing CyberArk components and Server patching.

14. Configuring and Integrating experience on following CyberArk technologies:

15. Good Knowledge on Linux Red Hat 7, Windows administration, Database targets, LDAP, AD, IAM and Networking concepts including firewall and routing.

16. Should have good knowledge of CyberArk Disaster recovery, failover and failback mechanisms.

17. Deployment of applications to CyberArk and administration of privilege accounts.

18. Responsible for handling complex & Escalated Incidents and Requests.

19. Responsible for Change Management & realize all deliveries prepared/announced during CAB/Change Advisory board (with chronogram of delivery, communication, …).

20. Provide required inputs to stakeholders involved in case of critical incidents like outages.

21. Ensure KPI compliance for all incidents and service calls.

22. Adhere to documented notification and escalation process.

23. Participate in regular reviews with the team.