Your Role in a Nutshell:

Your work will be concentrated around HRCO and SGRF Training team which oversees administrative tasks for Société Generale’s trainings addressed to SG employees in France. You will be in charge with:

• Handling inbound phone calls from SG employees and other training actors/parties regarding the classroom/Teams trainings handled within the training team

• Replying to tickets which have to be sent to other teams/training actors

• Monitoring and dispatching of tickets received in the ticketing system

• Identifying urgent requests and assigning of high priority status before dispatching; monitoring their acknowledgement by the team members

• Handling the invoice dispatch process to the appropriate approver

• Downloading and dispatching of documents related to trainings

• Offering support to training analysts during peak periods