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Lead System Engineer-MS TEAMS

Societe Generale

Societe Generale

Bengaluru, Karnataka, India
Posted on Feb 17, 2026

Responsibilities

Key Responsibilities

  • Design & Architecture: Define and implement Teams solutions (Collaboration, Meetings, Teams Phone, Rooms) aligned with business needs.

  • Voice & Rooms: Manage Teams Phone (Direct Routing/Operator Connect), SBCs, dial plans, E911, and Teams Rooms standards.

  • Operations & Performance: Monitor service health, optimize QoS, troubleshoot end-to-end issues, and lead incident/problem management.

  • Automation: Develop PowerShell scripts for provisioning, Graph API, Power BI reporting, and policy management.

  • Projects: Lead migrations, integrations, and adoption initiatives.

  • Stakeholder Engagement: Produce HLD/LLD documentation, runbooks, and provide executive-level updates.