We are seeking to hire a proactive team player to help us bring value in our line of work. As part of our team, you will put your soft skills, quick and outside of the box thinking to work and help us deliver excellent functional support service whilst improving your analytical abilities.

RESPONSIBILITIES
Act as a Junior functional administrator for HR applications;
Contribute to activities related to applicative maintenance and parameterization of HR Information Systems

What you will do:
Support activities:

• Ensure the performance of configurations for the HR applications in his/her perimeter when required;
• Answer to questions and requests received from superusers or other support teams;
• Gather information related to incidents and / or problems, determine the main cause and develop solutions to solve the user's problem (connection problems, errors in the existing interfaces between computer systems);
  Solve application errors through configurations / parameterizations;

• Provide level 1 technical assistance; transfer to the higher level the cases that cannot be managed at its level and seeks to solve the anomalies, test the offered solutions;

  Operational activities:

• Identify and correct / request the correction of erroneous records from the administrative management systems within the HR data reliability processes
• Contribute to monitoring the reorganization process and its operational management;

• Contribute to updating operational procedures when required