Lead Business Analyst - CR
Societe Generale
IT
Bengaluru, Karnataka, India
Posted on Mar 14, 2026
Responsibilities
- Perform Business Analyst activities in the teams of CFT/RRRin GSC IN for BU/SUs
- Demonstrate advance level of functional and domain expertise.
- Seamless coordination with key stakeholders on functional domains and partnering with POs to create Synergy.
- Align & implement CFT & CFT/RRR OKRs, as applicable, thereby realizing global CFT, GSC CF & GSC goals.
- Create a detailed business analysis by outlining problems, opportunities, and solutions.
- Accurate and consistent delivery of committed artifacts by being attentive to detail and adhering to agile development methodologies.
- Develop new testing scenarios by enhancing the efficiency of existing processes.
- Optimize the existing business processes by meeting expectations of stakeholders.
- Provide L3 functional support to application end users and production support teams.
- Ensure adequate documentation of delivered artefacts.
- Define project catalogue in coordination with stakeholders for upcoming Production releases.
- Promote a culture of Agility, Client centricity, Efficiency, Commitment & Innovation with an Open mindset.
- Drive, contribute efficiencies & continuous improvement initiatives; monitor progress & taking appropriate actions when required.
- Lead, participate to global CFT/RRR Transformation programs.
- Ideate, seek & collate feedback on GSC and/or CFT/CRE strategy from team members, biz partners, stakeholders; Convert them into actions and communicate the same
- Demonstrate equality when dealing with peers, managers, team members & other stakeholders .
- Ensure realization of CSR related objectives that includes diversity, citizenship programs, CSR by design by engaging teams.
- Embody culture of ‘OneCFT’ & be a model to promote it amongst peers, staff & stakeholders at large.
- Effective interpersonal skills in a multi-cultural team environment .
- Strong stakeholder engagement & influencing skills in a matrix organization.
- Strong analytical skills with an eye for detail, process & change management capabilities.
- Agility in thinking & actions
- Strong negotiation, verbal, written & presentation skills.
- Ability to mentor & groom .
- Self-starter & self-motivated with the ability to work independently and with a team of peers .
- Energetic & mature
- Demonstrated functional knowledge and expertise in the domain.
- Proven analytical and problem-solving skills.
- Knowledge of SQL and Change & Release Management processes.
- Clear and concise communication skills.
- Collaborate with stakeholders.