Lead
Societe Generale
Administration
Bengaluru, Karnataka, India
Posted on Mar 14, 2026
Responsibilities
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- Client/stakeholder management
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- Client Centric
- Report and escalate Client Incidents
- Develop and maintain a strong connect with stake holders
- Provide a quick/satisfactory resolution for issues
- Build effective synergy with cross-functional units
- Operational Excellence:
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- Deliver BAU per set benchmarks/ agreements
- Monitor/Escalate errors and incidents
- Identify production efficiencies and deliver
- Monitoring all the below activities handled by the team to ensure better quality, controls are maintained.
- Processing/Validating of Deals, Facilities and Outstanding in Loan IQ.
- Review credit agreement to reconcile terms and conditions to deal structure
- Handling of Loan Servicing activities.
- Processing/Validating loan participations (new borrowings, increases, rollovers, pay-downs, commitment reductions)
- Daily transfer of loan proceeds; receipt of funds and matching incoming cash
- Process/Validate Interest and Fee billing for the direct/Agented Loans, billing the customers and send pro-rata shares to the participants.
- Process/Validate notice for breakage fee activity for fax to agent bank; follow-up with traders on rate to be assigned and process accordingly.
- Process/Validate notices of activities to fax to all participants/customers for loan confirmation.
- Handling of Swift Payments.
- Review the reconciliation of positions, discrepancies in Interest and fee payments etc.
- Preparation/posting of manual G/L entries as required.
- Review various system generated reports to ensure proper monitoring of the facilities; investigating past due items, suspense, receivables, expiring SBLC, etc
- Ensure all process requirements are documented fully, appropriately, and sign-off is obtained from all stakeholders periodically
- Ensure compliance/regulatory adherence
- Guide the team on complex production issues
- Effectively manage the KRI/KP
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