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MSA level :Business Analysis - Rate : SSE - Ordinary Responsibilities

• Understand and translate business needs into clear, structured requirements, user journeys, and project roadmaps for high‑impact initiatives.
• Analyse cross‑functional business processes and propose efficient, scalable delivery solutions.
• Lead data quality assessments, support test strategy design, and evaluate the impact of changes on SLAs/OLAs.
• Own the functional architecture of the product and assess downstream and upstream impacts across the domain.
• Work closely with the Product Owner to prioritize features, align dependencies, and coordinate deliveries across teams.
• Conduct detailed business and systems analysis to support solution design, process improvements, and change management.
• Facilitate workshops, requirement grooming sessions, functional walkthroughs, and stakeholder discussions.
• Support testing activities by preparing test scenarios, validating functional behaviour, and ensuring high‑quality delivery.
• Maintain strong domain documentation including process flows, interface mappings, and functional specifications.
• Collaborate with cross‑location teams (onshore/offshore) to ensure consistent understanding, delivery, and smooth communication.
• Participate in production support discussions to help analyse root causes and recommend corrective/preventive actions.
• Contribute actively to Agile ceremonies and promote best practices in requirement refinement and continuous delivery.