Societe Generale Global Solution Centre (SG GSC) acts as a business solutions center for Société Générale, one of the largest European financial groups. We provide high quality professional services in over 35 countries in various business areas - Finance & Accounting, HR, IT and Corporate Operations. Our mission is to be a partner of choice, valued for owning, transforming and innovating with best-in-class talent.

Within the Société Générale Group, you will join Global Technology Services , which is the IT entity in charge of infrastructure and its Digital Workplace Services teams, whose mission is to provide the Group's employees with their Digital Workplace.

The main objectives are to ensure the quality of Information System (IS) production and to meet the Group's business needs regarding the implementation of new infrastructure services.

Digital Workplace brings together all the services and tools of the work environment: the personal workstation, but also the smartphone, the corporate social network, communication and collaborative tools such as messaging, Teams, SharePoint, etc.

Its main roles: Provide the Group's business units with secure infrastructure services, according to service offerings, service levels, and costs tailored to the needs of its internal clients, such as business application hosting, workstations, collaborative services, network, and telephony.

Within GCOO/GTE/DWS, the USU department ensures the proper functioning of the tools intended for Société Générale group end users and the associated technical services.

Purpose of the Role

Own the end-to-end process forecast → quotation → purchase request → purchase order → receiving → invoicing/payment, while steering logistics (stock, deliveries, after-sales service, KPIs) and contributing to CSR / asset lifecycle / refurbishing initiatives.

Key Responsibilities

1) Procurement & Replenishment (IT & Mobile)

• Review purchasing needs and validate forecasts per category (laptops, accessories, mobile) using the forecasting tool.
• Request and compare supplier quotations (pricing/quantities/lead times) and select suppliers based on availability/constraints (especially for mobile).
• Coordinate and track orders:
  • raise purchase requests, provide business justification, complete templates, submit to Procurement,
  • monitor internal approvals and the P2P workflow,
  • ensure PO issuance, follow up with suppliers, and maintain tracking files.
• Work with Group Procurement on contractual topics (pricing, lead times, KPIs) and amendments.
• Manage supplier relationships & disputes: price discrepancies, delays, non-compliance; run follow-up calls/meetings and negotiations when required.

2) Procure-to-Pay (P2P): Receiving, Invoices & Payments

• Ensure goods receipt is completed before invoice approval and comply with receiving rules (capex > €500 received by the dedicated team; < €500 by the PR initiator, with stated exceptions).
• Approve invoices in the P2P tool and trigger corrective actions/tickets when blocked.
• Secure on-time payments and handle anomalies through the ticketing tool.

3) Logistics Steering: Stock, Deliveries, Back-office, After-sales

• Monitor stock levels (thresholds, reliability) and ensure timely/accurate receipts (quantity/quality) to prevent and manage disputes (damage/loss).
• Track and improve on-time deliveries.
• Operationally steer logistics back offices.
• Drive after-sales service (SAV) for devices.
• Own performance reporting: service rate, delivery lead time, etc.
• Continuous improvement of allocation/recovery processes (run/projects/one-off requests).
• MA label management (as per internal process).

4) Asset Lifecycle & CSR

• Coordinate end-to-end asset lifecycle, including CSR products and donations.
• Coordinate refurbishment and “back-to-circulation” processes to reduce footprint.
• Contribute to repair/recycling amendments and to obsolescence discussions (OS/security constraints).

Key Stakeholders

· Internal stakeholders: Group Purchasing/Procurement, logistics/back-office teams, receiving team, business requesters.

• External stakeholders: IT hardware & mobile suppliers, logistics/SAV providers, recyclers.