V.I.E. Sales and Client Service Associate Cash Management
Societe Generale
Sales & Business Development, Customer Service
Austria
Responsibilities
As Sales and Client Service Associate Cash Management you will support the Payments & Cash Management team in Country in any Sales and Client Service activity with Corporates and Non-Bank Financial Institutions. Thereby you will have a large level of autonomy, working on projects which are supervised by the Senior Sales or Client Service Managers. You will systematically report to the Head of the department. Products and services to be marketed will include, amongst others:
• Accounts
• Domestic and International Payments
• Foreign Currency Exchange
• Electronic Banking products and associated services
• Liquidity Management solutions
The role requires a strong client service orientation, excellent analytical, interpersonal and communication skills as well as professional integrity at all times.
Your Main Responsibilities:
Commercial & Client Service Support
- Assist Senior Sales Managers with preparation of client meetings and relationship review materials; respond to client RFPs (Request for Proposal); development of pitch books and global account plans; conducting market intelligence, customer research and marketing activities
- Support with administrative tasks such as account opening and -maintenance, Know-Your Customer (KYC) onboarding & reviews, credit applications and service implementation
- Support cash management implementation projects
- Ensure accuracy/consistency of client data in the CRM (Customer Relationship Management) tool and client referential databases
- Follow-up on client inquiries
- Support product related billing
- Support the team with the performance of permanent supervision controls
Analysis of client base and commercial performance
- Analysis of client base and product usage
- Analyse net banking income and commercial performance
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Prepare business reviews and ad-hoc reports
A questionnaire will be provided to you in order to check your VIE (Société Générale and Business France) eligibility. For an efficient analysis of your application, please make sure to truthfully answer all the questions.
Please note that it is mandatory to provide us a formal proof of your M2 diploma validation before the assignment start date. No VIE mission will start without this document. *Grade sheets are not accepted as justification of diploma.