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PTP Supervisor

SONY MUSIC ENTERTAINMENT.

SONY MUSIC ENTERTAINMENT.

People & HR, Operations
Warsaw, Poland
Posted on Mar 11, 2026

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time. Today, we work in more than 60 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

The Global Finance Shared Service Center supports the core business with finance related matters, covering a wide scope of activities across the globe. We ensure suppliers and artists are paid on time for the amazing work they create. We work closely with the local finance teams around the world which means we have an excellent understanding of how the company operates and are kept up to date with key developments in this exciting and fast paced industry. Our teams play a key role in ensuring Sony Music achieve their annual goals each year

As a PTP Supervisor, you will be responsible for monitoring and quality assurance of PTP services to regional Sony Music entities.

What you'll do:

Supervision, Monitoring, and Quality Assurance:

  • Oversee the day-to-day activities of the third-party PTP team to ensure adherence to established processes and policies.
  • Monitor transactional activities, such as purchase requisitions, purchase orders, invoices, and payments, to ensure accuracy, completeness, and compliance.
  • Perform regular audits and quality checks to assess the accuracy of P2P transactions and promptly address process gaps and non-compliance issues.
  • Monitoring of third-party PTP team to ensure adherence to established processes and policies.
  • Help PTP team members to achieve their goals by supervising, monitoring and supporting in overcoming procedural challenges.

Compliance and Risk Management:

  • Ensure compliance with internal policies, external regulations, and industry standards.
  • Review /assess the accuracy of PTP transactions and promptly address process gaps and noncompliance issues Ensure up to date and complete documentation ( SOPs & DPMs )

Support and Training:

  • Provide guidance and support to the PTP team/ third-party and Sony Music Affiliates teams in resolving complex PTP issues and escalations.
  • Assist with requests by local finance
  • Support the PTP Manager in identifying PTP training needs in order to built best-in-class PTP services
  • Prepare and lead internal training sessions for PTP team/ third-party and Sony Music Affiliates

Process Improvement:

  • Collaborate with cross-functional teams to identify opportunities for process optimization and automation within the PTP cycle.
  • Implement best practices to improve operational efficiency.

Transition

  • Support and coordinate together with Process Owner and global team the PTP Transition
  • Prepare comprehensive desktop procedures to ensure a seamless transition process.
  • Actively participate in transition calls to facilitate effective communication and coordination.
  • Capture and document essential knowledge for a smooth handover of responsibilities.
  • Share the knowledge and best practices with PTP Global team members
  • Support more junior team members by leading by example and providing feedback
  • Engage in new processes/systems/tools testing and provide feedback

Performance Metrics:

  • Comprehend and monitor key performance indicators (KPIs) to assess PTP Global Team and the third-party team's performance and also prepare PTP Dashboards.
  • Generate regular reports and dashboards to track and communicate progress to the PTP Manager

Who you are:

  • Minimum of 5 years of experience, preferably in a multi-national company with proven experience in a supervisory role within a PTP or Accounts Payable function
  • Strong understanding of PTP processes, systems, and best practices
  • SAP experience
  • Bachelor’s degree preferred - in accounting/ finance
  • MS Office proficient
  • Problem solving ability
  • Proactive self- starter
  • Flexible working style
  • Polish and English language proficient - reading, writing, oral communication

What we give you:

  • You join a vibrant global community with the opportunity to channel your passion every day
  • A modern office environment designed for you, empowering you to bring your best
  • Investment in your professional growth and development enabling you to thrive in our vibrant community
  • The space to accelerate progress, positively disrupt and create what happens next
  • We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives
  • We provide an excellent range of benefits like private medical cover, a generous pension scheme, life assurance, income protection, plus loads of music industry perks. There’s also time off over winter break

Equal Opportunities

As an active part of a culturally and socially diverse society, Sony Music’s aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity.

We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual’s sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability.

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