Payments Growth Optimisation Lead
India

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• Payments

• Partnerships

Location

• Mumbai

Job type

Permanent

What You'll do

• Lead, plan and implement a portfolio of India focused payment initiatives/projects, in line with our business goals and payments strategy.
• Play a key role in defining our Strategy for India and prioritisation of key focus areas.
• Provide local expertise and mentorship for non-premium use cases (e.g. Ads, payouts, audiobooks).
• Analyze key payment metrics and derive actionable insights to improve performance and customer experience.
• Evaluate new opportunities and payment methods that can deliver growth in India.
• Collaborate with global industry-leading payment ecosystem partners (processors, acquirers, networks, issuers, tech players) in order to deliver payment optimisation opportunities.
• Engage closely with multiple functions from technology to product, growth, finance, analytics and legal.

Who You are

• Minimum of 7-9 years of relevant experience in the Indian payments space with recent knowledge of e-commerce payment processing, ideally gained in a payments role for a large e-commerce merchant or at an acquiring related business. Subscription payments experience and knowledge would be a big benefit.
• Experience working with payment regulation and advocacy in the Indian market - solid understanding of current regulatory direction and challenges for merchants like Spotify.
• Good understanding of how international merchants can operate in India covering things like; cross-border payments, taxes, data localization and local PA/PG and issuer set ups.
• You are able to speak about payments trends and consumer preferences in India.
• You have strong business analysis skills and are able to translate identified research and date into actionable insights.
• Project management skills/ collaboration skills across multiple functional areas.
• Growth mindset.
• You have a highly analytical and data-driven approach to decision making, are very meticulous when it comes to numbers, and are comfortable solving sophisticated multi-variable optimisation problems.
• You are skilled at leading and carrying out complex projects spanning multiple partners.
• You have strong influencing skills and care about building trust and credibility at all levels.
• You know how to get things done in a larger organisation where you are not always in direct control of all the resources to get the job done.
• You have a track record of interacting collaboratively with colleagues in tech and product domains.

Where You'll be

• This role will be based in our office in Mumbai, India.

Our global benefits

Extensive learning opportunities, through our dedicated team, GreenHouse.

Flexible share incentives letting you choose how you share in our success.

Global parental leave, six months off - fully paid - for all new parents.

All The Feels, our employee assistance program and self-care hub.

Flexible public holidays, swap days off according to your values and beliefs.

Learn about life at Spotify

You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service with a community of more than 500 million users.