Are you an organised, proactive, and relationship‑driven professional looking to take a step into credit control and learn new systems?

We’re looking for a Credit Controller to join our collaborative Finance team and play a key role in ensuring timely payment of invoices while delivering an exceptional service to both internal and external clients.

As part of our Credit Control team (12 people across Reading and Bristol), you’ll take ownership of your own portfolio of client accounts. You’ll build strong relationships, resolve queries efficiently, and help maintain healthy cashflow across the business. This role is perfect for someone who enjoys problem‑solving, communicating confidently, and working collaboratively in a fast‑paced environment.

What You’ll Be Doing

• Proactively chasing clients for payment via phone and email

• Handling and resolving client queries promptly

• Setting up new client accounts following credit checks

• Building strong working relationships with internal teams

• Issuing monthly statements and chase letters

• Sending letter‑before‑action (LBA) notices when required

• Escalating non‑responsive accounts to your supervisor

• Participating in monthly credit meetings

• Supporting other duties as required by the business

About You

• Strong communication skills and a confident telephone manner

• A collaborative team player

• Highly organised with good attention to detail

• Comfortable working in the office on a hybrid basis

• Comfortable with learning new systems

This is a great opportunity for someone who wants to start their career in credit control.

About Stantec

The Stantec community unites more than 34,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities.

Our teams provide effective and relevant solutions, translating our clients’ vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today’s challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities.

Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment.

Building an inspired, inclusive work environment that attracts, supports, and develops world-class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn’t exactly align, we encourage you to apply.

At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all. If you need any support or require adjustments to be made then please contact careers.UK@stantec.com and we will talk to you about how we can support you.

ReqID: 8359