ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT GENERAL MERCHANDISE

Experts of operations, process and efficiency who enable a consistent experience for all of our guests.

Teams in General Merchandise (GM) and Food & Beverage (F&B) prioritize guest experience while blending completion of tasks that ensure product is fresh, available and easy to shop – replenishment, pricing and signing, setting, and maintaining the sales floor and the backroom. The GM and F&B teams also execute inbound, outbound, and fulfillment responsibilities.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise & Food Sales Executive Team Leader can provide you with the skills and experience of:

• Guest service fundamentals and experience building and managing a guest-first culture on your team

• Retail business fundamentals, including: department sales trends, inventory management, freshness and quality, guest shopping patterns, pricing and promotions strategies

• Leading a team, setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals

• Knowledge of the competition; leveraging insights to drive business objectives

• Managing team leaders and creating business specific strategies and goals, coaching and training to build a team of talented experts.

• Recruiting, selecting and talent management of hourly team members and leaders

As a General Merchandise & Food Sales Executive Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities:

• Consistently delivers guest experience commitments

• Holds TLs accountable to deliver exceptional guest experiences through consistent accountability, team development, training and recognition.

• Celebrates outstanding guest experiences across teams and ensures recognition is consistent and meaningful.

• Reviews area guest, financial, and team metrics to identify gaps and understand team behaviors.

• Celebrates wins, sets clear priorities, and leads actions that drive results and enhance the guest experience.

• Partners across teams to create an easy, inspiring and friendly guest experience.

• Oversee all GM & Food backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve including completion validation.

• Build a team to lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement, including: merchandising, signing, setting and updating merchandise salesfloor displays, sampling, receiving products, restocking shelves, organizing backrooms, and price change for GM & Food areas.

• Drive total store sales, demonstrate how you, your team and your departments contribute to and impact total store profitability.

• Model creating a welcoming experience by greeting guests, acknowledging when guests need assistance and thanking them for choosing Target

• Assess, Plan, and validate best practices to determine operational opportunities educating your team on gaps to address via team onboarding, learning, and required trainings.

• Manage Food & Beverage business, food services (if applicable), and alcohol sales.

• Enable efficient delivery to our guests by leading pick, pack and ship fulfillment work (if applicable) and assess reporting in fulfillment to identify gaps and assist to develop a plan.

• Develop a strategy and utilize your workload planning tools to complete all scheduled workload ensuring your areas are guest ready at all times.

• Conduct regular check-ins with your team to guide appropriate completion of tasks and workload given resources and priorities.

• Drive a culture centered in food safety; train, validate and coach team to deliver proper execution on all food safety standards and cleaning routines.

• Lead the development of partnerships with vendors to ensure clear expectations are established and brand standards are met.

• Lead the understanding of how operational procedures, like merchandise set-up, product capacities and salesfloor quantities impact shortage, profitability, instore replenishment, inventory and pricing accuracy including adherence to regulatory compliance.

• Lead prioritization and conduct regular check-ins with your team to guide appropriate completion of tasks and workload given resources and priorities.

• Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests.

• Manage a consistent experience for our guests by ensuring product is in stock, fresh, available, food safe, and accurately priced and signed on the sales floor with minimal disruption to the guest.

• Assess all GM and Food & Beverage backroom and sales floor areas, walk Food & Beverage Standards to assess priorities in food and review GM/Food reporting to identify gaps and develop a plan to resolve.

• Anticipate short-term and long-term staffing needs and manage talent planning and recruitment.

• Establish and maintain a culture of accountability through clear expectations and performance management.

• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.

• Demonstrate a culture of ethical conduct, following all Target policies and safety procedures, adhere to role-specific guidelines (e.g., food safety, pricing), and help maintain a safe, compliant workplace by reporting and correcting hazards, lead and hold the team accountable to work in the same way.

• Lead an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes.

• Lead merchandise protection strategies across the total store, including ordering, storage and application as directed by best practices.

• As a key carrier, implement all safe and secure training and processes.

• Address all store emergency and compliance needs.

• Regularly assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts

• All other duties based on business needs.

WHAT WE ARE LOOKING FOR

This may be the right job for you if:

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.

• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.

• You are open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times).

The good news is that we have some amazing training that will help build upon the skills you already have to succeed as a General Merchandise & Food Sales Executive Team Leader. But, there are a few things you should have from the get-go:

• 4-year degree or equivalent experience

• Strong interest and knowledge of the Food & Beverage business

• Strong interpersonal and communication skills

• Strong business acumen

• Comfortable dealing with ambiguity

• Manage conflict, lead and hold others accountable

• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis

• Relate well with and interact with all levels of the organization

• Learn and adapt to current technology needs

• Manage workload and prioritize tasks independently

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect; specifically, the ability to

• Access all areas of the building to respond to all guest or team member issues

• Interpret instructions, reports and information

• Scan, handle and move merchandise efficiently and safely, including occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.

• Accurately handle cash register operations as needed

• Climb up and down ladders using 3 points of contact always

• Ability to work in an environment that could range from 34°F to -10°F as needed

• Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.