“I can succeed as the Senior Manager, Global Product Implementation.”

The Senior Manager, Global Product Implementation will lead the global product implementation capability In Europe and Asia and foster strong partnerships across the team globally and Capital Group to drive the operational delivery of the global product roadmap. They will lead and influence with senior leaders and others to drive product development and delivery within Investment Operations and across Capital Group. They will lead with an influential point of view, demonstrating in-depth knowledge of investment products considering the client needs, investment group implications, regulations and operational requirements. They will demonstrate broad knowledge in Investment Operations required to collaborate and provide leadership to product teams in our Europe and Asia Product Group, Investment Groups, Technology, Legal & Compliance, Investment Operations and project teams to launch and implement new products.

The Senior Manager, Global Product Implementation will lead globally across Investment Operations to prioritize demands and deliver new product, services and capabilities. They will lead a team that delivers assessments and requirements for new investment products in Europe and Asia, product launches and product change activities. As a CG leader, you need to demonstrate and model the Leading Capital Framework and effectively manage a highly engaged, value driven team.

Primary responsibilities/essential functions:

• Play a lead role for Investment Operations in Capital Groups’ product roadmap management & oversight

  • Participates and or leads strategic business planning with the Product Group on the Europe and Asia roadmap and related capabilities

  • Partner with the Product Group and key stakeholders to clarify and define product opportunities and priorities

  • Participate in ongoing product planning and related forums, including influencing trade-offs and prioritization; lead team in maintaining operational delivery roadmap and manage scope

• Lead the operational implications for the product development lifecycle

  • Engage with the Europe and Asia Product Group to understand new products and prioritization

  • Leverage product health metrics to understand product health and prioritize health related initiatives

  • Lead ongoing monitoring of product health & KPIs

  • Leads the operational implications for the product development lifecycle

• Drive discussions and decisions in demand management forums with other business leaders, including the Product Group and IO leadership.

  • Ensure a strategic focused approach to demand management, business planning and cross department impacts to capacity.

  • Provide leadership for demand intake, prioritization, and trade-offs within the organization, and ensure communication of demands and ongoing product initiatives with all relevant parties within IO business units and leadership teams. Ensure key accountabilities are understood and adopted.

  • Ensure appropriate management of product demand pipeline and operational capacity reviews are in place across Investment Operations.

• Influence and drive decisions around solution options for complex business problems and new capabilities/products.

  • Manages and/or supports the management team in operational product assessments and requirements that support delivery of new products and related operational capabilities.

  • Directly or through the team, understands operational challenges through gatherings of requirements, outcomes, and recommends appropriate approaches to solving challenges and ensuring alignment with business priorities.

  • Provide point of view on critical solution options and recommendations.

• Collaborate with senior managers to recruit, develop and maintain an effective team. This includes:

  • Sets the Tone

    • Model our core values and thoughtfully enhance our culture.

    • Reinforce what makes Capital a unique and special place to work.

    • Create high standards of excellence and set an example for others to follow.

    • Bring energy and enthusiasm to the environment.

  • Engage People

    • Build genuine relationships and lead with care.

    • Actively engage and motivate associates.

    • Develop and coach associates to meet business goals.

    • Cultivate strong and diverse teams.

  • Drive the Business

    • Develop and execute strategies that are rooted in Capital’s vision and position us for continued success.

    • Manage our business for sustainable growth, and lead the changes needed to deliver superior results and services over the long-term.

  • Challenge Self

    • Actively develop and invest in professional and personal capabilities.

    • Seek new ways to grow and be challenged as a leader.

    • Balance the intellectual, physical and emotional dimensions of leadership.

• Perform additional responsibilities as assigned.

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In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.