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Your role at Clorox:

We are seeking a skilled and experienced Collaboration Solutions Architect to join our team. This role is pivotal in designing, implementing, and maintaining our unified communications infrastructure, focusing on Cisco Unified Communications Manager (CUCM) voice communication systems, audio and video conferencing solutions, and the replacement of the entire voice infrastructure worldwide. The ideal candidate will have a strong background in Cisco technologies, an in-depth understanding of voice and video communications, call center software and integrations, E911, paging systems, fax systems, security systems, cellular voice solutions, and experience with the migration of SIP trunks to cloud-based SIP trunking. A proven track record of developing and managing collaboration tools that enhance organizational productivity and efficiency is essential. The candidate will also need to possess deep knowledge of Call Manager and experience completing multiple cloud voice installations, as well as architecting and developing solutions, leading knowledge transfer (KT) efforts to transition information to the voice operations team, and performing hands-on coding while coordinating with both onsite personnel and service providers. Wireless experience is a plus but not required.

In this role, you will:

• Design and implement scalable and reliable Cisco Unified Communications Manager (CUCM) solutions to meet the organization's voice communication needs.
• Develop and manage advanced voice systems, including VoIP, SIP trunking, and PSTN integration, ensuring high-quality communication across the organization.
• Replace and overhaul voice infrastructure globally, ensuring compliance with modern standards and supporting systems such as call center software, E911, paging systems, fax systems, security systems, and cellular voice solutions.
• Experience in migrating SIP trunks to cloud-based SIP trunking solutions.
• Design, implement, and manage audio and video conferencing solutions, including the selection of appropriate hardware and software to facilitate effective collaboration.
• Integrate conference room technologies with unified communications platforms to create seamless meeting experiences, including automated control systems for lighting, sound, and video.
• high availability and performance of wireless services.
• Ensure the seamless integration of various collaboration tools with the communication infrastructure.
• Assess and optimize network infrastructure to support the smooth operation of voice, video, and data traffic, with a particular focus on Quality of Service (QoS) and bandwidth management.
• Implement robust security measures and ensure compliance with relevant regulatory requirements to protect communication systems.
• Manage vendor relationships to procure the best communication and collaboration solutions.
• Provide training and high-level technical support to end-users and IT staff, ensuring the effective use of communication systems.

What we look for:

• Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field.
• Professional certifications in Cisco technologies such as CCNP or CCIE.
• 8+ years of experience in a similar role with a strong focus on unified communications, Cisco CUCM, and collaboration technologies.
• Deep knowledge of voice and video communication principles, network infrastructure, and QoS.
• Experience with call center software and integrations, E911, paging systems, fax systems, security systems, cellular voice solutions, and migration of SIP trunks to cloud-based SIP trunking.
• Experience with the design and implementation of audio and video conferencing solutions and conference room systems.
• Strong project management skills and the ability to lead projects from conception through to implementation.
• Excellent problem-solving abilities and a commitment to high-quality service delivery.
• Strong communication and interpersonal skills with the ability to articulate technical concepts to non-technical stakeholders.

Workplace type:

Hybrid

We seek out and celebrate diverse backgrounds and experiences. We’re looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning.

At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiatives here.

[U.S.]Additional Information:

At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.

We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.

This job is also eligible for participation in Clorox’s incentive plans, subject to the terms of the applicable plan documents and policies.

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.