Key Account Manager
The Clorox Company
Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace
Your role at Clorox:
At Clorox, the Key Account Manager (KAM) plays a critical role in driving sustainable business growth. This position is responsible for leading relationships with strategic customers within the Supermarkets channel, ensuring the achievement of commercial objectives, excellence in in-store execution, and account profitability, while also developing and leading the assigned team.This is a highly visible role with strong business exposure, significant impact on results, and a comprehensive scope that combines strategy, execution, and leadership.
In this role, you will:
- Lead the end-to-end management of key customers, ensuring delivery of sales objectives (volume and value) and key business KPIs (NCS, RR, MS, among others).
- Develop and execute Customer Business Plans aligned with the company’s commercial strategy.
- Efficiently manage Trade Spending, ensuring proper budget utilization and strong return on investment.
- Drive in-store execution excellence under the AMPS model (Assortment, Merchandising, Pricing & Shelving).
- Own the P&L for each account, monitoring key variables such as mix, DSO, payment terms, and bad debt.
- Analyze customer and market data to identify opportunities, propose improvement plans, and anticipate risks.
- Lead, develop, and coach the assigned team, promoting a high-performance culture.
- Build and maintain strong, long-term commercial relationships with customers and internal stakeholders.
- Monitor critical market indicators and ensure proper execution of defined commercial strategies.
What we look for:
- Bachelor’s degree in Business, Administration, Engineering, or related fields.
- At least 5 years of sales experience in the Consumer Packaged Goods (CPG) industry, ideally managing Supermarket or Mass channel accounts at multinational companies.
- Proven track record of owning commercial targets and delivering results.
- Strong understanding of forecasting, trade spend management, and NRM fundamentals.
- Experience working with syndicated data (Nielsen, POS, Retail Link).
- Intermediate English proficiency, both written and verbal.
- Advanced Excel and PowerPoint skills.
- Strong ability to influence customers and internal stakeholders using data-driven insights.
- Proactive, self-driven, and results-oriented mindset with a growth mentality.
- Excellent communication, negotiation, and presentation skills.
Workplace type:
Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.
Benefits we offer to help you be well and thrive:
Competitive compensation
Generous 401(k) program in the US and similar programs in international
Health benefits and programs that support both your physical and mental well-being
Flexible work environment, depending on your role
Meaningful opportunities to keep learning and growing
Half-day Fridays, depending on your location
Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.
To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.