Overview

Who we are

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Who we’re looking for

Toyota’s Human Resource Department is looking for a passionate and highly motivated Team Member Relations Analyst.

The primary responsibility of this role is to appropriately interpret and consistently apply policies and procedures within assigned divisions across all levels. The successful candidate will have strong oral and written communication skills.

Reporting to the HR Team Member Relations Manager, the person in this role will support the department’s objective to provide Human Resources support through understanding, developing, and facilitating creative HR solutions to achieve the desired business objective.

This position is based in Buffalo, West Virginia. The selected candidate will be expected to reside within commutable distance of this location.

What you’ll be doing

• Track and verify that the team is meeting customer service targets for follow-up, issue close-out, and team member concern resolution.

• Communicate key issues and sensing activity results monthly via Regional EDLM standard.

• Thoroughly and efficiently conduct investigations.

• Ensure that HR results are tracked, reported to Division and HR execs, and countermeasure activity to address abnormality.

• Support team member needs for information and support according to the Toyota Way and Respect for People culture.

• Coach supervisors and managers through complex issues.

• Develop / Grasp current training and tools to ensure appropriate support and facilitate training for Division Management / Supervisory development needs.

• Routinely use judgement on policy and ethics issues to protect the company and team members.

• Oversee complex morale and engagement projects using Toyota Way principles

• Manage to existing processes while working through complex TMR issues

• Identify new opportunities or gaps in current HR processes/policies that changing business needs create

What you bring

• 2+ years of HR experience or experience supervising people

• Demonstrated ability to lead a project team

• Experience working in a team environment, consensus driven organization

• Ability to solve problems collaboratively and independently

• Ability to work off shift (7:15 PM to 4:00 AM or 10:30 PM to 6:30 AM, Sunday through Thursday)

Added bonus if you have

• Bachelor’s degree or higher in Human Resource, Labor Management, Communications or a related business field

• Employee / team member relations experience

• PHR or SPHR Certification

• Demonstrated ability to effectively communicate and influence at all levels of the organization

• 2+ years of Toyota experience

• Toyota JKK/TBP completed

• HR experience in manufacturing environment

What We’ll Bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility and respect

• Professional growth and development programs to help advance your career, as well as tuition reimbursement

• Team Member Vehicle Purchase Discount

• Toyota Team Member Lease Vehicle Program (if applicable)

• Comprehensive health care and wellness plans for your entire family

• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute

• Paid holidays and paid time off

• Referral services related to prenatal services, adoption, childcare, schools and more

• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.