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Head of Asset Banking Services

U.S. Bancorp

U.S. Bancorp

This job is no longer accepting applications

See open jobs at U.S. Bancorp.
Multiple locations
Posted on Thursday, February 8, 2024

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bancorp is posting a senior position in the Wealth Corporate, Commercial and Institutional Banking (WCIB) Operations organization responsible for leadership of several core operations functions. This individual will partner with several lines of business as an integrated service provider, primarily within our Wealth Management Business group. This new leader will establish the vision and transformational direction for the operations functions in their organization and plan for achieving that vision for the future. In partnership with senior executive business leaders, the new individual will set and achieve long-term strategic objectives, building out further horizontal operational capabilities while delivering on near-team business objectives and client experience outcomes. This role will be responsible for leadership of approximately 70 professionals across North America with strong opportunities for the role to expand.

This individual will play a key leadership role in developing and delivering WCIB Operations strategic transformation priorities in line with U.S. Bank overall priorities, helping U.S Bank maintain its client-centric, modern, and innovation focused culture. U.S. Bank is focused on ‘best in class’ customer service, automating and digitizing processes, building new capabilities, and driving efficiency across business units and corporate functions, and as such, this individual must bring a passion for clients, a strong desire to lead change on behalf of customers and colleagues alike, and be able to operate in a centralized, highly accountable construct. This individual must strike the right balance between leading change at a swift pace while maintaining a disciplined focus on risk and compliance management.

This role could be based in any of U.S. Bancorp's key operational hubs.

Business Line Partnership

▪ Foster strong partnerships, act as an integrated service provider accountable to businesses and clients.

▪ Optimize frameworks for businesses to grow through service excellence

▪ Own and lead large scale transformation at pace while limiting organizational disruption


▪ Establish operations strategy, business plans to enable high efficiency and service quality

▪ Be comfortable developing targets and establishing protocols to monitor performance against those targets.

▪ Ensure availability and alignment of capabilities, resources, and technology to internal clients.

▪ Responsible for delivering integrated operations solutions for multiple lines of business and the broader enterprise.

▪ Develop financial plan in line with WCIB Operations plan, secure its approval & ensure that it is not exceeded.

▪ Ensure availability of corporate contingency plan for core Operations processes

▪ Ensure periodical review and update of strategy in coordination with other business groups and enterprise partners.

Day-to-Day Management

▪ Dedicate focus toward business relationships (30%), organizational strategy (30%), and people engagement (40%)

▪ Implement processes in partnership with internal clients to optimize efficient and seamless delivery

▪ Develop and review service level agreements with internal clients to provide the required support.

▪ Ensure an effective balance of consistency in operating controls while maintaining flexibility and service excellence.

▪ Ensure compliance with internal and external compliance, policy, and audit requirements.

People & Performance Management

▪ Build and harness highly talented, diverse teams

▪ Coach, mentor and develop others, understand team dynamics, strengthen the overall capability of the organization.

▪ Attract, hire, develop, and retain talented and successful professionals.


Driving Results

▪ Acts to surpass goals for U.S. Bancorp's operations function, seize opportunity to extend the limits of what is possible.

▪ Sets continually higher goals for the team that are ambitious but achievable.

▪ Identifies and acts on new opportunities that enable performance targets to be exceeded.

▪ Seeks new challenges and is energized by exceeding targets.

Collaborating and Influencing

▪ Identifies all necessary stakeholders across U.S. Bancorp and connects with them to gain support or agreement.

▪ Negotiates with a genuine give-and-take approach that takes all parties’ perspectives into account.

▪ Takes advantage of opportunities to build strategic relationships to achieve a specific outcome.

▪ Engages others in dialogue and adapts own influence approach to different stakeholders to address their concerns.

▪ Anticipates emerging or potential conflicts among all stakeholders and takes steps to preempt them.

Strategic Thinking

▪ Creates a 2-3-year road map or blueprint to implement U.S. Bancorp 's enterprise strategy within WCIB Operations.

▪ Identifies and prioritizes the most critical future factors to consider in making decisions.

▪ Makes plans to address changes or trends in the external landscape that affect WCIB Operations.

▪ Develops plans that consider the impact across U.S. Bancorp beyond the operations group

Be a part of transformational change where integrity matters, success inspires, and great teams collaborate and innovate. U.S. Bank is one of the country's most respected, innovative, ethical, and successful financial institutions, and we’re looking for people who want more than just a job – they want to make a difference.


  • Bachelor's degree in finance, business administration, or a related field; advanced degree preferred.
  • 10 or more years of experience in asset banking services, with a proven track record of leadership and achievement.
  • Strong understanding of financial markets, products, and industry dynamics.
  • Excellent interpersonal and communication skills, with the ability to build and maintain relationships at all levels.
  • Strategic thinker with the ability to translate vision into actionable plans.
  • In-depth knowledge of regulatory requirements and compliance standards in the banking sector.
  • Proven ability to navigate a complex and dynamic business environment.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.


Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $159,630.00 - $187,800.00 - $206,580.00Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

This job is no longer accepting applications

See open jobs at U.S. Bancorp.