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Senior Project Manager - Communications, Engagement and Learning

U.S. Bancorp

U.S. Bancorp

Marketing & Communications, Operations
Minneapolis, MN, USA
Posted on Wednesday, April 24, 2024

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Law Division’s Legal Operations Team is seeking a Senior Project Manager, Communications, Engagement and Learning, to develop and implement strategies that equip Law Division team members with the information, resources and connections they need to thrive in their roles. With three primary areas of focus – communications, onboarding and learning – they will lead efforts to share important information, create opportunities for connection and learning, and support an inclusive environment. They will stay abreast of U.S. Bank and external partner programs and seek opportunities for collaboration to advance the goals and priorities of the Law Division and U.S. Bank while making a positive impact on the legal community. Key aspects of this role include written communications and programmatic planning and execution; developing and delivering programs for new team members; launching and leading learning initiatives; and evaluating efforts, ensuring their effectiveness.

Primary Responsibilities

- Key contributor to Law Division communications and learning thought leadership, strategy, planning and implementation

- Lead development and delivery of several communication and learning activities. Measure effectiveness of efforts, and take action based on results.

- Work with teams across the Law Division to support and promote a cohesive offering of learning, development and advancement opportunities

- Develop and maintain relationships with key partners in U.S. Bank and collaborate to advance Law Division goals

- Support the success and impact of Law Division programs

Basic Qualifications
- Master's degree, or equivalent work experience
- 10 or more years of experience in project management activities

Preferred Skills/Experience

- 10 years related experience

- Have experience in a law firm, in house legal group, or banking industry

- Excellent written and verbal communication skills; ability to communicate for influence

- Experience with employee engagement programs including onboarding, orientation, and/or mentorship

- Strong understanding of and experience with adult learning strategies and practices; familiarity with e-learning platforms and practices

- Experience in managing projects and engaging and leading teams from start to finish, including planning, executing, measuring, and closing projects

- Strong interpersonal skills with the ability to develop and maintain effective relationships at all levels of the organization including senior management

- Ability to think strategically and recommend/implement tactics to achieve goals

- Highly organized with the ability to manage multiple priorities and deadlines simultaneously

- Ability to work independently and as a member of a team

- Demonstrated commitment to diversity, equity and inclusion

- Advanced knowledge of the Microsoft Office suite including Teams and SharePoint

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

We are proud that U.S. Bank has been recognized as a World’s Most Ethical Company® by the Ethisphere Institute and has been named the #1 Most Admired Superregional Bank by Fortune magazine.

Successful candidates for a position in the U.S. Bank Law Division support U.S. Bank’s core values, which guide what we do every day:

  • We do the right thing.

  • We power potential.

  • We stay a step ahead.

  • We draw strength from diversity.

  • We put people first.

In the U.S. Bank Law Division, we honor those values through our mission: “we guide our clients to remarkable results with expert legal counsel and ethical leadership.” Our commitment is evident in the work we do, not only for the Bank, but for our communities. The Law Division has received several awards for its pro bono contributions, including the Minnesota Corporate Pro Bono Council’s “Excellence in Pro Bono Award,” and we encourage our legal professionals to contribute time and expertise to pro bono work as part of their role. In addition, the Law Division has been recognized for its leadership and engagement in Diversity, Equity, and Inclusion initiatives.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.


Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $116,280.00 - $136,800.00 - $150,480.00Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.