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Technology Change Coordinator

U.S. Bancorp

U.S. Bancorp

Multiple locations
Posted on Friday, June 7, 2024

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

This role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Technology Change Coordinator is a part of a centralized risk function that is responsible for ensuring business changes within the Technology business line comply with the U.S. Bancorp Risk Management Business Change Governance Framework.

Specifically, the Technology Change Coordinator will:
  • Draft and submit Business Change Inventories (BCIs) that are complete and accurate with the input of Project Owners.
  • Evaluate Business Changes to identify and highlight key risk areas to ensure applicable reviews within PRISM, TPRM, and Volcker Rule Compliance are completed.
  • Draft and submit Third Party Change Forms that accurately display changes to the existing Third-Party Relationship to ensure third party risk is appropriately assessed.
  • Coordinate completion of the Product Risk Management (PRISM) process for Business Changes. Act as a process Subject Matter Expert to guide business line stakeholders through the program, and act as First Line of Defense (FLOD) in identifying risk in engagements that needs to be appropriately documented for assessment.
  • Provide oversight and monitoring of Business Changes going through the evaluation process. Proactively communicating to appropriate stakeholders to ensure deadlines are being met as needed.
  • Responsible for communicating start of contract negotiation process and coordinating engagement with assigned Contractor Negotiator.
  • Serve as a functional liaison between the Business Line, Second Line of Defense and Risk & Compliance Specialists.
  • Advise Business Line partners of business change process, BCI / PRISM Policy, and applicable risk domains.
  • Maintain thorough knowledge and understanding of Business Change Inventory (BCI) and Product Risk Management (PRISM) Policy.

Top 3 Skills:

  • Risk Management and Analysis
  • PRISM (Product Risk Management)
  • Change Management
Basic Qualifications:
  • Bachelor's degree, or equivalent work experience
  • Typically, more than five years of applicable experience

Preferred Skills/Experience:

  • Knowledge of Third-Party Risk and ability to navigate eGRC System of Record
  • Excellent communication skills, both written and verbal
  • Experience working with third party/vendor management and/or change management with industry knowledge of third-party risk and/or technology or financial banking operations
  • Ability to understand new laws and regulatory requirements and how they relate to risk, security, and compliance.
  • Ability to manage competing priorities and successfully lead and manage multiple high priority initiatives/activities.
  • Ability to successfully work across the organization and maintain good working relationships with diverse groups and locations as well as with BL partners and corporate Risk and Compliance organizations.
  • Ability to negotiate successful outcomes for both business partners and third parties as well as interact with high-level executives, auditors, and regulators
  • Proficient computer skills, especially Microsoft Office Applications and Outlook.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.


Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $90,100.00 - $106,000.00 - $116,600.00Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.