hero

Find Your Dream Job Today

Our mission is to help high-achieving LGBTQ+ undergraduates reach their full potential.

CPS Relationship Manager - (Minneapolis, Knoxville and Denver)

U.S. Bancorp

U.S. Bancorp

Customer Service
Multiple locations
Posted on Sunday, June 9, 2024

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Corporate Payment Services Relationship Manager directly manages all relationship activities for clients in the assigned business segment and/or geographical region. Responsible for portfolio spend volume and revenue as directed by senior management by successfully prospecting for new business opportunities while retaining and expanding existing customer relationships. Monitors and enhances profitability of all assigned relationships. Responsibilities include: managing the non-credit risk for customer portfolio, sales of all bank products groups to existing customers, sourcing prospects and developing new customer relationships, providing consultative advice to customers, growing portfolios through various program optimization activities, and making appropriate referrals.

Position Highlights

  • Manages the non-credit risk for customer portfolio

  • Sales of all Bank products groups to existing customers

  • Sourcing prospects and developing new customer relationships

  • Growing portfolios through various program optimization activities and making appropriate referrals

  • Contract negotiation and execution

  • Knowledge, experience, and skill of the fuel, fleet and card industry

  • Effective communication with C-Level executives as well as operations for maximum strategic growth

  • Strategic Consultant - Provides consultative program updates, product enhancements & program best practices

  • Advocate for customer needs, recommending solutions to reduce /eliminate obstacles

  • Drives to success through understanding of client / business goals and objectives

  • Travel 20%

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Seven to ten years of relationship management experience

Preferred Skills/Experience

  • Strong sales, relationship management and business development abilities - experience in fleet, fuel or financial industry is strongly preferred

  • Advanced knowledge of Corporate Payment Systems products and services

  • Broad knowledge of bank products and services that result in successfully capitalizing on all opportunities to expand relationships and sales of the Bank's products

  • Strong analytical and problem-solving skills

  • Ability to work effectively with individuals, groups, and vendors across the company to manage customer relationships

  • Well-developed written communication and verbal presentation skills

  • Card-lock, OTR, fuel distributor experience

Location: Minneapolis, MN, Denver, Co, Knoxville, TN

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside of the location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.