At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

This role is responsible for the development, execution, and documentation of quality testing for assigned Wealth, Corporate, Commercial and Institutional Banking Operations (WCIBO) business groups. Participates in the overall Quality Assurance Program strategy, which addresses operational and compliance risks, as well as policy requirements. Specific responsibilities include:

· Managing the development of test procedures/scripts for multiple functional areas within the business line

· Investigating compliance of the laws, regulations, internal policies and procedures that apply to one or more functional areas supported

· Ensuring proficient knowledge of the operations of the functional areas

· Monitoring key risk indicators and emerging risks to identify potential edits or updates for existing test scripts/procedures

· Performing routine to moderately complex testing and control assessment activities in accordance to the annual test plan

· Creating comprehensive audit trails/work papers and assessing and documenting appropriate test conclusions

· Identifying control deficiencies and documenting test results

· Leading collaboration sessions with the business unit to vet test findings and review testing results

· Identifying and documenting the process to pull samplings

· Maintaining accurate and complete records and preparing statements and reports

· Providing project and analytical support for medium projects and/or assisting with larger, more complex projects

The role offers a hybrid/flexible schedule, which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Basic Qualifications

- Bachelor's degree, or equivalent work experience

- Three to five years of applicable experience

Preferred Skills/Experience

- Strong accuracy and attention to detail

- Proficient systems knowledge for data mining and user proficiency

- Proven critical thinking and analytical skills

- Advanced knowledge of card-related laws and regulations, and an understanding of the payments industry

- Ability to identify and resolve exceptions and to analyze data

- Demonstrated ability to interface effectively with various levels of management

- Excellent written, verbal, and interpersonal communication skills

- Proficient computer skills, especially Microsoft Office applications

- Strong process facilitation and project management skills

- Applicable professional certifications

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $75,820.00 - $89,200.00 - $98,120.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.