UX Design Operations Team Lead

Poland

Product Management and Development

Personal & Corporate Banking

Job Reference #

297885BR

City

Wroclaw

Job Type

Full Time

Your role

Are you looking for an agile working environment where you will be able to implement your subject matter expertise to provide the best user experience? Would you like to have the opportunity to support managing a team of UX Designers in Wrocław? This is your chance to work within our Agile Delivery Organization, collaborating closely with product managers, UX researchers, engineers, data analysts and other UX experts to focus on a common goal.

As a UX design operations team leader, your role involves:

• leading and mentoring a multidisciplinary offshore design team in Wrocław, providing user experience design skills to the onshore product design teams in Zurich
• supporting the team in developing interaction models and user interface designs for financial solutions across various platforms
• teaching the team to create wireframes and storyboards using prototyping skills and visual elements in Figma
• driving experience design maturity by fostering a strong design thinking and growth mindset within the team
• supporting and developing the central DesignOps team in Wrocław, with responsibilities including budget management, contract management, and overall administration of our design teams in Wrocław and Zurich
• managing and developing our design tool portfolio to ensure our designers have access to state-of-the-art tools, with a focus on Figma
• managing a dual reporting line structure
• taking responsibility for the offshore administrative reporting line (as the line manager for designers based in Wrocław)
• collaborating closely with the onshore functional product design team managers in Zurich, responsible for design output and quality within a specific product design team
• reporting to the location delivery head in Wrocław and functionally reporting to the design center head in Zurich

Your team

The Experience Design Center of Excellence (CoE) is made up of passionate experts in all areas and levels of customer experience design:
• product designers
• strategic designers
• data experts
• UX researchers
• UX writers
• conversion optimization specialists
• design systems and design operations professionals
Our goal is to create the best digital experience for clients. We constantly listen, learn, and co-create with them, always iterating and improving.
You will work in the Channels & Platforms team in our Wrocław office. Working hours can be split between the UBS office and a work-from-home setup.

Your expertise

• at least 10 years of experience in UX Design, Interaction and/or Visual Design
• proven track record of leading an experience design team
• demonstrable experience working as a designer on software products
• proficiency with design tools (e.g. Figma)
• strong set of design skills, including research, service
• familiarity with the aspects of the UX spectrum - discovery and exploration, user research, information architecture, user testing, A/B testing, user journeys
• degree in Design, Human Computer Interaction, Consumer Behavior, Marketing, a related discipline, or equivalent practical experience
• fluent English

About us

UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..

We have a presence in all major financial centers in more than 50 countries.

Join us

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

Contact Details

UBS Business Solutions SA
UBS Recruiting

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

UX Design Operations Team Lead | UBS - Experienced professionals - job boards