Switzerland - Zürich

Marketing and Communications

Personal & Corporate Banking

Your role

The Digital Communications & Growth team of UBS Switzerland is constantly looking for talents. This role is part of the Marketing & Digital Sales Center of Excellence, which is responsible for all marketing & digital sales activities for UBS Switzerland. The Digital Communications & Growth team is responsible for all Content & Dialogue Marketing, organic Social Media, SEO and Growth Marketing activities for UBS Switzerland. In addition, the team covers all central client and digital communication in Switzerland with regards to the UBS and Credit Suisse integration program.

This role will be on a limited contract until end of December, 2025.

Your responsibilities:
• As a UX copywriting specialist for Digital Communications, you will be part of the Integration Client Communication team within Marketing & Digital Sales at UBS Switzerland.
• You will work closely with digital marketing experts, interaction and service designers, content producers of all disciplines, product teams, localization experts and researchers.
• Develop copy for a variety of use cases, including UI components on web and mobile, web content, and help text.
• Support the integration client communication team in producing copy for all kinds of marketing channels; online and offline.
• Develop client-centered copy based on research insights and client feedback along the defined client journey designs.
• Collaborate in an agile product development environment – short design sprints, rapid prototyping, and frequent user testing.
• Enable localization by writing with multilingual products in mind, provide translators with information they need to bring the user experience to all regions in Switzerland.
• Use consumer behavioral and conversion optimization principles to create text that is engaging and convincing.

Job Reference #

308926BR

City

Zürich

Job Type

Full Time, Part Time, Temporary / Contract

Your team

You’ll be working in the “Integration Client Communication” team in our Zurich Europaallee office. We take care of all central client communication in Switzerland with regards to the UBS and Credit Suisse integration program. The team is interdisciplinary, collaborative and highly committed to deliver an excellent client experiences in all integration related touchpoints.

Your expertise

• 5+ years of writing experience with an extensive portfolio showcasing your skills
• deep experience with UX writing either for product-related or help content
• experience in creative and PR copywriting for a variety of channels
• experience in working with user research and using client feedback as a source for writing
• equally comfortable thinking about big concepts and writing microcopy
• at ease working in a design team
• a communicative and proactive personality
• comfortable in a highly fast-paced environment
• ideally working experience in agile structures
• a native German speaker who is comfortable working in an international and interdisciplinary team

About us

UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

We have a presence in all major financial centers in more than 50 countries.

How we hire

We may request you to complete one or more assessments during the application process. Learn more

Join us

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

Contact Details

UBS Business Solutions SA
UBS Recruiting

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.