India

Information Technology (IT)

Group Functions

Your role

We are looking for someone who will:
• perform as the application support analyst to provide hands on support for UBS BDIP (Banking, Deposits, Infrastructure and Payments) platform. BDIP is a new UBS platform for retail banking as part of the digitalization program
• participate/conduct bank’s “Permit-to-Operate” technical readiness criteria process for multiple key components as part of support/transition of strategic platform into production as part of BDIP GO LIVE phases
• ensure production stability and availability for key operational business processes across multiple applications
• handle incident escalation and management
• face off to senior Operations, Development, Infrastructure staff as well as 3rd party support vendor and work to forge solid relationships with these teams
• conduct deep-dive post-mortems and prioritize recediation activities with delivery teams
• drive process improvement with automating initiatives alongside global production support projects
• create and maintain written procedures and make available for audit or management review

Job Reference #

310941BR

City

Pune

Job Type

Full Time

Your team

You’ll be working in the Application Support & Reliability (ASR) team in Pune location. The ASR team provides quality services to ensure end-to-end production stability and availability by combining optimized utility services with dedicated centers of expertise, ensuring business aligned support, always aiming to foster on customer / user needs. We are aligned to UBS Wealth Management Americas (WMA) business and IT Application Service Line where the approach is based on the trusted relationship of our Financial Advisors and their clients. The team is global in nature and is responsible for the full spectrum of support from front-line user support, through to complex system support, to release and environment management.

Your expertise

• working experience with Azure (Web Apps, AKS, AKV, Postgre SQL etc)
• understanding and work experience on supporting distributed technologies - Java, Unix platforms
• experience with monitoring, alerting & logging tools like App Dynamics, Splunk, AppInsights, Log Analytics
• knowledge on Python & Kafka is good to have (not mandatory)

About us

UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..

We have a presence in all major financial centers in more than 50 countries.

How we hire

We may request you to complete one or more assessments during the application process. Learn more

Join us

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

Contact Details

UBS Business Solutions SA
UBS Recruiting

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.