United States - New Jersey

Business management, administration and support

Global Wealth Management

Your role

The Vendor Manager for is responsible for vendor performance and oversight. The individual in this role is responsible for the following key functions:
• client experience- Optimizing the performance of all internal and external partners to ensure the most consistent and highest level of FA & client service satisfaction
• external vendor management- Development, implementation and oversight of vendor management programs for partners supporting the business
• process improvement- Identification of improvement opportunities related to internal and external processes aimed at improving efficiency, client service and overall vendor performance
• performance reporting- Monitoring vendor performance against critical and contractual service level agreements. Development of performance scorecards covering all key client experience milestones to ensure efficient and timely processing of mortgage loan applications ensuring vendor compliance with UBS Policies and Procedures.
The position will oversee:
• serving as relationship and contract manager for assigned product channel
• scorecards/KPCs of suppliers under remit
• coordination and facilitation of ongoing meetings with external vendors
• business continuity management (BCM) planning
• performance Reviews
• budgeting, cost, billing and expense management.
• issue / Incident Management and monitoring
This role requires close coordination with assigned product team, marketing, sales, legal, compliance, information technology, other support units, as well as with affiliates. Individuals interested in applying for the role should have the following experience:
• national scale experience for large and complex financial institutions
• contract negotiation and management experience
• deep regulatory and compliance experience
• deep understanding of Operational Risk protocols

Detailed salary information:
• Weehawken: the salary range for this role is $135000 to $175000
The expected salary range(s) for this role as of the date of this posting is/are based on factors including, but not limited to, experience, qualifications, education, location and skill level. This role may also be eligible for discretionary incentive compensation. For benefits information, please visit ubs.com/usbenefits.

Job Reference #

320135BR

City

Weehawken

Job Type

Full Time

Your team

UBS is the world’s leading and only truly global Wealth Manager, with a strategic focus on growing its footprint in North America. Voted the Best Bank for Wealth Management in North America in 20211, UBS has a 160-year legacy of helping high and ultra-high net worth clients meet their goals.

UBS Global Wealth Management Americas has more than $1.7 trillion in invested assets in North America, managed by over 6,000 of the most productive Financial Advisors in the industry2. Financial Advisors and their clients can access Banking and Lending solutions through UBS Bank USA, a subsidiary dedicated to the needs of UBS GWM clients. Today, UBS Bank USA is a Top 40 bank in the US, with over 500 employees, a $100 billion+ balance sheet and meaningful runway for future growth3.

To better serve Financial Advisors and clients in North America, UBS aims to modernize the Banking capabilities of UBS Bank USA, and deliver a more holistic, full-service banking offering to our clients. UBS will digitize the core Banking systems to be faster, more effective, and more efficient in delivering lending and cash management offerings with a focus on key segments. UBS will build on its already high-performing Bank and strong net promoter scores with digitally led and high touch capabilities and further align to the UBS client promise –personalized, relevant, on-time, and seamless services.

Your expertise

• B.A / B.S college degree
• ideally 5+ years in Vendor Management
• written and verbal communication skills
• strong organizational skills
• strong negotiation skills
• an expert problem solver
• ability to effectively communicate with all levels of management
• strong relationship skills
• able to produce professional presentations & reports
• ability to work without detailed direction on tactical items
• works well in a fast-paced environment under pressure
• able to prioritize and adapt to changing deadlines.
• detail oriented and careful about quality of work
• able to manage several running projects
• strong analytical skills
• ability to think strategically

About us

UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

We have a presence in all major financial centers in more than 50 countries.

Salary information

US Only: The expected salary range for this role is $135000 to $175000 based on factors including, but not limited to, experience, qualifications, education, location and skill level. Please see «Your role» section for detailed salary information.

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.

We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Contact Details

UBS Business Solutions SA
UBS Recruiting

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.