India

Operations

Global Wealth Management

Your role

As a key member of the Cards Processing Team, you will be responsible for ensuring the accurate and timely settlement of daily processes to move funds between UBS and our card vendors. You’ll work cross-functionally to support operations by:
• Investigating errors and rejections on card applications and communicating solutions and outcomes to branch staff.
• Validating card benefit and promotional requests for eligibility and processing redemptions.
• Manage with urgency the end-to-end card issuance process, including card production, personalization, and distribution.
• Reconciliation of multiple general ledgers used for card processing, researching and resolving outages.
• Accurate performance of card account maintenance requests.
• Coordinate issues to the correct system support, track for timely resolution and communicate to branch staff.
• Payment Research- to include unidentified payments, payment returns and payment reversal requests.
• Communication of errors reported by the bank to the branch staff to move the card applications forward (credit freezes, under 21 applicant requirement, additional paperwork for underwriting)

Job Reference #

325925BR

City

Mumbai

Job Type

Full Time

Your team

UBS is seeking a detail-oriented, driven, and collaborative individual to join our Cards Processing Team. This is your chance to be part of a high-impact function that plays a critical role in maintaining the operational integrity of our debit and credit cards.

Your expertise

• Great communicator to work closely with our banking partners and branch staff on timely solutions.
• A strong eye for detail and risk awareness
• A proactive mindset with the ability to manage multiple priorities
• Proven experience with banking or credit card operations and compliance
• Ability to work independently and as part of a team
• Strong knowledge of card systems and transaction processing

About us

UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

We have a presence in all major financial centers in more than 50 countries.

How we hire

We may request you to complete one or more assessments during the application process. Learn more

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.

We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Contact Details

UBS Business Solutions SA
UBS Recruiting

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.