The Opportunity

Ulteig and its affiliated companies are hiring an organized, forward-thinking, and analytical Inside Sales Specialist to join our team. Ulteig is a leader across our service lines, which include planning, design, asset management, automation and integration, construction management and administration, alternative delivery, and a broad, technology-enabled range of consultative services. Our focus on high-value client engagement sets us apart from the competition. We offer our employees a challenging, dynamic, supportive, and rewarding work environment.

This position will collaborate closely with the client-facing business development team, technical teams, and internal-facing shared services teams, such as Sales Operations and Business Operations.

**Please note that resumes must be submitted in English for the application to be considered**

What You’ll Do

Existing Client Administration (40%)

• Client Relationship Management: Support business development team leaders with administrative requests for all existing clients, maintaining initiative-taking and professional communication to address any inquiries or issues.
• Prequalification: Serve as the primary administrator for all matters related to prequalification. This includes coordination with our Corporate Controls, Legal, and other teams to prepare and submit the required documentation and manage the annual audits.
• Contract and Order Processing: Oversee the general administration of client contracts and purchase orders, ensuring timely processing, documentation, and compliance with internal procedures. Gather business information such as insurance forms, W-9, Safety information, etc.
• Data Management: Maintain accurate and up-to-date client records in the CRM system. Monitor client bidding websites and download bidding documents.
• Client Reporting and Updates: Prepare regular client status reports and provide updates to key stakeholders on the administrative health of contracts and agreements, including audits and items such as contract renewal and expiration dates.
• Support for Sales Opportunities: Identify and assist in developing additional opportunities within existing accounts, including upselling and cross-selling strategies.

Forecasting Data Integrity and Excellence (35%)

• Data Collection and Validation: Collaborate closely with business development leadership to gather, validate, and ensure the accuracy of forecasting data, keeping it updated across all systems.
• Reporting and Dashboards: Generate comprehensive reports and interactive dashboards that track performance metrics, identify trends, and provide actionable insights for decision-makers.
• Risk and Opportunity Identification: Analyze sales data to identify trends, risks, and opportunities, providing valuable input for adjusting forecasts and strategy.

Analysis and Best Practices Research (25%)

• Research: Conduct research on industry trends and best practices in administrative and sales processes in our field. Gather background information on prospective clients for meeting preparation and business development.
• Reporting: Develop comprehensive reports that outline findings and present them to internal stakeholders to support administration and sales strategies.
• Additional duties may include tasks beyond what is listed, such as special projects, assisting colleagues, or new initiatives. A willingness to adapt to changing priorities and support team efforts enhances collaboration and growth opportunities.

What We Expect from You

• Bachelor’s degree in Business, Public Administration, Data Analysis, or a related field.
• 3+ years of experience in sales administration, analysis, or a related field, preferably at a professional services firm.
• Strong proficiency in CRM software and data analysis tools (e.g., Excel, Tableau, or Power BI).
• Proficiency with Microsoft Office Suite, including Microsoft Outlook, Microsoft Word, Microsoft Teams, and Microsoft Excel.
• Excellent organizational skills, initiative-taker capabilities, and diligence.
• Excellent written and verbal communication skills with a focus on quick and effective responsiveness.
• Ability to collaborate in a matrixed, cross-functional organization.
• Preferred to have experience with continuous improvement principles like lean and/or Six Sigma.
• Preferred to have experience in a similar industry, such as renewables, transportation, water, or power.
• Ability to work in a hybrid mode schedule; 3 days in the office, 2 days from home.
• Must possess strong verbal and written English communication skills (CEFR level B2–C1). You should be comfortable articulating complex ideas and collaborating effectively within a global professional environment.
• Must have authorization to work legally in Costa Rica for any employer.

As you consider applying for a position, we encourage you to think outside the box – because we do! You might not meet 100% of the skills listed in a description, but we are committed to hiring people with exceptional talent, ability and potential, and then creating an environment where they can become the best versions of themselves. We don’t want to miss out on the possibility of speaking with the next outstanding Ulteig team member, so please apply if you think this role is a great match for your unique skills and strengths.

What You Can Expect from Ulteig

Ulteig, and its affiliated companies, is a purpose-driven organization that has built a culture focused on people – both our clients and our employees –for over 80 years. Working at Ulteig is more than a job, opening opportunities to make an impact by creating and solving for a sustainable future. We recognize our success relies heavily on the dedication and focus of our workforce; this is why we make investing in our employees a top priority. We prioritize flexibility and staying connected to meet your needs and help you achieve your goals. We value your unique perspective, respect your individuality, and celebrate your contributions. At Ulteig, we take our own success and the success of our clients personally.

We offer our team members:

• Flexible Workplace
• Competitive Pay
• Comprehensive Benefits Package
• Collaborative Environment
• Innovative Culture

Our vision is to be the most trusted partners transforming our world’s critical infrastructure. Ulteig, and its affiliated companies, connect people and resources to develop compelling, integrated solutions across multiple Lifeline Sectors®, including Power, Renewables, Transportation, and Water. Ulteig is a trusted partner in engineering North America’s essential infrastructure and leverages its expertise with a wide range of public and private clients.

At Ulteig and its affiliated companies, we care deeply about our team, listening to their needs and ensuring they have the tools necessary to be productive. Regardless of where you work, you are empowered to build a workday that best suits your strengths. We strive to ensure a balance and separation between home and work life. We support a flexible working schedule so employees are able to focus on what's important to them.

If you would like to be a part of a company that empowers its employees, apply today!

Ulteig, and its affiliated companies, is a Drug Free Workplace

ACHIEVE | GROW | COLLABORATE

This position will be posted for a minimum of 3 days and will continue to be posted for an average of 60 days until a qualified applicant is selected or the position has been cancelled.

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Ulteig, nor any of its affiliated companies, will not accept unsolicited resumes from any source other than directly from a candidate or an approved vendor that has a written and signed agreement in place with Ulteig. Please do not contact or forward resumes to our company employees or locations. Any unsolicited resumes will be considered Ulteig property. Ulteig is not responsible for any charges or fees related to unsolicited resumes.