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Description

At United, we offer internships, co-ops, and full-time opportunities for early career professionals. In any role, you're a key member of our team, contributing to real projects that help move the business forward while gaining hands-on experience, growing your professional skill set, and connecting with industry leaders. You'll also have the chance to build community through our employee-run Business Resource Groups, participate in industry conferences, and enjoy unlimited standby travel anywhere we fly.

Position Overview

At United Airlines, the Corporate Communications department develops focused proactive communications that anticipate challenges, lead the narrative, and enable consistent creative messaging in a rapid and dynamic environment. The department is comprised of several functions including Internal Communications, External Communications, Advertising and Social Media, Strategic Planning and Creative Services.

Key Responsibilities:

• Develop social media content that appeals to our key demographics of young adults
• Draft media materials including press releases, media alerts, messaging documents, etc.
• Lead and update media databases including media lists and editorial calendars
• Engage media with proactive outreach to pitch United stories
• Reactively respond to select media inquiries on behalf of United
• Develop a mechanism to receive feedback on our internal comms channels from front-line employees including digital surveys, focus groups
• Audit the employee spaces at the airport, bases, etc., what are employees seeing in their everyday related to United messaging, collect and consolidate findings, make recommendations on next steps
• Assist with sorting, inventorying, assessing condition of artifacts.
• Take daily analysis of content performance and provide stats – page views, open rates, click rates, video views, comment sentiment, etc.
• Spend time looking through all of the submissions coming into our Share Your Stories portal and help us identify them
• Pick up some fun, easy experiences to write about
• Scan our social media platforms, specifically #beingunited, to search for potential employee stories for internal team to tell.
• Log and archive video footage

• Assist at video shoots

This internship is solely designed to provide you with skill development and valuable work experience. This role may not convert to a position at United at the conclusion of the internship.

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Applicant must be a current undergraduate student
• Must be pursuing a degree in PR/Advertising, Communications, or a related field
• Highly organized and self-motivated, with excellent interpersonal skills
• Ability to balance multiple, competing priorities and ensure attention to detail
• Excellent written and verbal communication and presentation skills; must be comfortable talking to and collaborating with a variety of collaborators
• Confident performing data analysis to arrive at insights and develop recommendations
• Proficiency with Microsoft Office (Word, Excel, PowerPoint)
• Position is based in Chicago, IL – must be able to relocate for the duration of the internship
• Must be legally authorized to work in the United States for any employer without sponsorship now and in the future
• Successful completion of interview required to meet job qualifications
• Reliable, punctual attendance is a crucial function of the position

The starting rate for this role is $20.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education and skills. This position may also be eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.