Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Job overview and responsibilities

In this role, you will act as the principal support for the Fleet Manager, delivering in-depth analysis and engaging with both internal and external stakeholders to advance strategic long-term reliability initiatives. The responsibilities will include, but are not limited to, collaborating with industry peers to identify and implement best practices from other operators and performing analysis to help define strategic direction and reporting to leadership.

As a key member of the Fleet Program, you will tackle complex challenges across multiple organizations. You will analyze and communicate essential information on key operational and technical performance indicators, identify major reliability and cost drivers, and address opportunities, threats, and significant fleet issues. Additionally, you will respond to ad hoc requests from both stakeholders and the Fleet Manager, ensuring alignment and progress toward our strategic goals

• Solutions: Support the Fleet Manager to help develop strategies for execution of initiatives to drive overall fleet performance. Helps review Fleet top D&C reliability drivers, PIREPs, and OOS, working with key stakeholders to aid in solution search and assist in the compilation, maintenance and execution of a strategic roadmap. Demonstrate the Closed Loop Reliability Process in all mitigations and make recommendations to the Fleet Manager and external stakeholders based on mitigation performance. Perform analysis and develop SOPs to support the assigned fleet
• Corporate Communication: Compile and maintain white papers / newsletters on top driving issues / leadership requests to ensure unity in communication. Collaborate closely with other internal stakeholders to drive fleet initiatives as part of the fleet management team. Identify and escalate key issues to the 737 Fleet Manager for actioning. Keep a RAIL for fleet-related actions, ensuring that updates are made and accountability is upheld
• Tactical & Operational: Fact Finding - Identify events / series of events that lead to operational interruptions or significant events and provide comprehensive and conclusive, fact-based analysis and recommendations to the Fleet Manager of events and series of events that lead to the impactful item
• Industry: Represent United externally & highlight United’s interests on various industry committees and interface with OEM activities related to the fleet type, whilst understanding and anticipating current and emerging global issues for the assigned fleet. Identify and build strategic partnerships with fellow operators to enhance operational reliability and foster a culture of shared learning & support

NOTE: This position is based at the CSC-Willis Tower in Chicago, IL and considered as a hybrid work schedule, in-office 3 days.

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor’s degree or equivalent work experience
• Engineering, Mechanical/Aerospace or related field
• 3+ years of relevant experience with Fleet Management, Engineering, Reliability Engineering, Data Analytics, and Project Management
• Experience in Technical Operations, Flight Operations, Aircraft system level design knowledge, Predictive Maintenance
• Leadership level presentation
• Complex problem solving, strong emotional intelligence, project management, change management
• Communication & collaboration skills across varying levels within the company with the ability to take complex information and convey simply and logically
• Business Acumen
• Expertise in risk management and mitigation strategies
• Highly proficient skills in indirect influence
• Must be willing and able to work at the CSC-Willis Tower in Chicago, IL
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Master’s degree or related experience
• Aerospace Engineering
• 5+ years of relevant experience
• Certifications or Licenses: Private Pilot, SixSigma Belt, A&P, PMP, CRE (Certified Reliability Engineer)
• Advanced data analytical and visualization skills
• Root cause analysis (RCA)
• Failure Modes & Effects Analysis (FMEA)
• Knowledge of Palantir platform

The base pay range for this role is $97,945.00 to $127,622.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.