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Associate Analyst - Tech Ops Data Analytics

United Airlines

United Airlines

IT, Operations, Data Science
Chicago, IL, USA
USD 52,725-68,632 / year
Posted on Dec 13, 2025
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.


Job overview and responsibilities


The Technical Operations Analytics team is looking for a passionate Analyst to turn data into information and information into insights to drive business decisions. The group strives to get the right work done on the right aircraft at the right location at the right time. To do this, we partner with business experts to pursue analytical opportunities within maintenance planning, supply chain, aircraft engineering, maintenance execution, and maintenance programs, among other areas. We are seeking creative, driven, and detail-oriented individuals who enjoy tackling complex problems quantitatively. Individuals who have a desire to improve the performance of United's fleet and maintenance operation are encouraged to apply. High-level responsibilities of the role include:

  • Extract data from a variety of sources for use in analysis and models
  • Complete ad-hoc reporting and data analysis
  • Identify relevant data, analyze, and interpret patterns in complex data sets
  • Analyze and generate useful insights from structured and unstructured data and optimally communicate findings and solutions with various groups
  • Partner with peers to develop statistical models to improve forecasts, labor efficiency, operational metrics, financial performance, etc.
  • Prepare and share findings with our stakeholders

NOTE: This position is based at the CSC - Willis Tower, located in Chicago, IL. and considered as a hybrid work-schedule working Tuesday, Wednesday, and Thursday in office. However, that may evolve with the needs of the company.

Qualifications

What’s needed to succeed (Minimum Qualifications):

  • Bachelor's degree
  • Bachelor's degree in a quantitative field like Math, Statistics, Operations Research, Economics, Computer Science, Engineering or related field
  • At least 1 year of work experience which may include completion of at least one internship in an airline-related field or work experience in an analytical role
  • Understanding of data visualization standard processes
  • Intellectual curiosity for working with data
  • Query, transform and model data in a quantitative analysis software package or language (SQL, Python, R, SAS, etc.)
  • Visualize data relevantly to tell a story
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

  • Experience with PowerBI or other data visualization tools
  • Work autonomously to learn from subject matter authorities, identify gaps in data, and generate quantitative solutions to problems
  • Excellent communication and presentation skills
  • Comfort with ambiguity

The base pay range for this role is $52,725.00 to $68,632.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.