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Description

Why Inflight Services?

Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.

Key Responsibilities:

• Develops employee schedules and manages shift bids by function, producing final schedules for crew scheduling operations within designated systems, including Time Off, Training, and Meetings
• Responsible for the development of short term and long-range plans, guiding strategic crew staffing for Inflight
• Tasked with meeting and reporting monthly and annual crew productivity, reliability and cost targets
• Completes cost analysis assignments for decision support and recommends opportunities for continuous improvement
• Will leverage large data systems, EDW, Foundry, Inflight Records and will become Subject Matter Expertise with these systems
• Identify trends, complete analysis to optimize base shift structure, and schedule line development as well as other programs
• Ongoing analysis of operating procedures, developing strategic plans
• Responding to ad hoc work/study requests from Division or Base Leadership

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor's Degree or 2-4 years of proven experience
• 1-3 years of experience working in an analytical role
• Advanced Microsoft Excel
• Must have strong communication skills both written and verbal
• Proven ability to develop and deliver presentations to peers, Flight Attendants, Crew Schedulers, FAST, Base leadership and Inflight leadership
• Project management, presentation and analytical skills are essential
• Proficient using Microsoft Office
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is a crucial function of the position

What will help you propel from the pack (Preferred Qualifications):

• Bachelor's Degree
• 2 years of airline experience in Scheduling or Planning
• Working knowledge of crew resource systems (preferably Cosmos)
• Experience using Think-cell

• Experience with CCS Administration or Inflight records

The base pay range for this role is $66,500.00 to $86,616.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com