Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Key Responsibilities:

The Senior Analyst - Catering Financial Controls Invoicing role is highly visible and serves as the central point of contact for external vendors, contracted caterers, and internal cross-functional teams on all invoicing related matters, including discrepancy resolution, accounts payable reconciliation, and billing operations. The position is responsible for overseeing and optimizing United’s invoicing processes that support the Global Catering Network, ensuring accuracy, timeliness, and compliance across all transactions.

The role also drives rigorous auditing and approval workflows while fostering strong, collaborative vendor relationships. In addition, this individual will lead initiatives to enhance operational efficiency by streamlining processes, advancing automation, and implementing continuous improvements within United’s legacy business systems.

• Vendor Invoice Management: Audit and ensure the timely payment of both scheduled invoices and unscheduled adjustment invoices, including daily exception requests submitted by global catering partners. Manage vendor invoicing within United’s catering management and invoicing systems, ensuring alignment with contract terms and accurate allocation of costs to the appropriate cost centers. Oversee vendor relationships and the weekly global disbursement process, ensuring smooth and consistent payment execution. Maintain supplier banking information, facilitate required steps within payment systems to support weekly disbursements, and provide training on invoicing processes during station start-ups.

• Collaboration and Process Improvement: Support a remote AP team responsible for validating invoices, authorizing international payments, and executing additional invoicing activities, ensuring strict adherence to standard operating procedures. Drive continuous improvement by developing and refining processes that enhance efficiency and strengthen billing audit controls, while delivering targeted training to support consistency and performance.

• Issue Resolution: Collaborate closely with catering partners and vendors to promptly resolve past-due invoices and address billing discrepancies. Perform weekly and monthly statement reconciliations in alignment with contract terms, ensuring accuracy, compliance, and timely resolution of outstanding items.

• Accounts Payable Liaison: Serve as the primary liaison to global Accounts Payable teams, proactively addressing inquiries and resolving accounting issues in a timely and efficient manner while ensuring alignment across regions.

• Ad-hoc Support: Administer rebate and credit collection processes, ensuring accurate tracking and timely recovery, while supporting ad hoc projects and initiatives as needed.

Note: This is a Chicago-based, hybrid role with in-office requirements 50% of the time.

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree or 4 years of relevant work experience (Finance, Economics, Business Administration or a similar discipline)
• 3+ years of experience in Business, Finance or related functional area
• Financial acumen required
• Knowledge of electronic billing procedures
• Strong Excel skills and experience manipulating large data sets required
• Strong negotiation skills
• Ability to effectively work with other levels of the organization and outside suppliers required
• Excellent written and verbal communication skills required
• Strong time management and prioritization skills
• Must be legally authorized to work in the United States for any employer without sponsorship

What will help you propel from the pack (Preferred Qualifications):

• Master's degree or 6 years of relevant work experience (Finance, Economics, Business Administration or a similar discipline in Hospitality, Catering / Food Services or Airline Industry)
• 3+ years of experience in Business, Finance or related functional area in Hospitality, Catering / Food Services or Airline Industry
• Knowledge of airport operations preferred
• Continuous Improvement experience preferred
• Experience working with information management systems (such as Oracle, CAE, Coupa, SAP, etc.)
• Knowledge of data analysis tools (such as Microsoft Power BI, Tableau, etc.)

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

The base pay range for this role is $81,795.00 to $106,602.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com