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Description

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Job overview and responsibilities

The Technical Operations Analytics team transforms operational and maintenance data into actionable insights that support business and operational decision-making across Technical Operations. The team partners closely with operational leaders and business stakeholders to identify opportunities that improve aircraft reliability, maintenance execution, labor productivity, planning efficiency, and overall operational performance. Through analytics, modeling, reporting, and visualization, the team supports data-driven decision-making across maintenance planning, supply chain, engineering, and maintenance operations.

• Partner with Technical Operations leaders and stakeholders to identify operational and efficiency opportunities through analysis of operational, maintenance, and financial data. Apply statistical analysis and business knowledge to uncover trends, root causes, and actionable insights that improve operational and financial performance.

• Develop and maintain dashboards, reports, forecasting tools, and analytical models that support operational decision-making across maintenance planning, supply chain, engineering, and maintenance execution.

• Translate business requirements into analytical solutions and recommendations that improve operational reliability, labor productivity, resource planning, and overall Technical Operations performance.

• Prepare and deliver presentations, visualizations, and analyses to leaders and stakeholders, translating complex data into clear and actionable insights

• Support continuous improvement efforts through automation, process enhancements, and standardization of reporting and analytical processes

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree

• Quantitative fields like Math, Statistics, Operations Research, Economics, Computer Science, Engineering

• 1 year of analytical or airline experience

• Intellectual curiosity for working with data

• Transform/model/analyze data using SQL / Python

• Visualize data meaningfully to tell a story

• Must be legally authorized to work in the United States for any employer without sponsorship

• Successful completion of interview required to meet job qualification

• Reliable, punctual attendance is a crucial function of the position

• Work autonomously to learn from subject matter experts, identify gaps in data, and generate quantitative solutions to problems

What will help you propel from the pack (Preferred Qualifications):

• Prior airline experience or knowledge preferred; 1 year of experience using PowerBI, Palantir Foundry, or Databricks

• Excellent communication and presentation skills

• Comfort with ambiguity

• Experience with PowerBI or other data visualization tools

The base pay range for this role is $73,150.00 to $95,224.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com