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Description

At United, we offer internships, co-ops, and full-time opportunities for early career professionals. In any role, you’re a key member of our team, contributing to real projects that help move the business forward while gaining hands-on experience, growing your professional skill set, and connecting with industry leaders. You’ll also have a chance to build community through our employee-run Business Resource Groups, participate in industry conferences, and enjoy unlimited standby travel anywhere we fly.

Clubs & Lounges Job overview and responsibilities:

The Clubs & Lounges team oversees planning new clubs, determining club products and amenities, and marketing to our customers.

• Provide support for the implementation of new projects, including coordinating with stakeholders, managing timelines, and facilitating communication between project teams and club management.

• Collaborate with club management to minimize disruptions to club operations during construction and renovation projects.

• Develop or update service standards, which may include service delivery assessment, metrics and reporting, industry benchmarking, and customer feedback

• Develop and execute customer communication plans

• Identify opportunities and develop test plans for new products and amenities in clubs

Job Posting: September 1 - September 15, 2026

No Direct Path: This internship is designed solely to provide you with skill development and valuable work experience. This role will likely not be converted to a full-time position at United at the conclusion of the internship.

Qualifications

• Applicant must be a current undergraduate student graduating in Fall 2026 or Spring/Summer 2027

• Pursuing a bachelor’s degree in Culinary Arts, Marketing, Business Administration, Communications, or related field; or other relevant experience

• Highly organized and self-motivated, with excellent interpersonal skills

• Ability to manage multiple, competing priorities and ensure attention to detail

• Excellent written and verbal communication and presentation skills; must be comfortable talking to and collaborating with a variety of stakeholders

• Confident in performing data analysis to arrive at insights and develop recommendations.

• Proven proficiency with Microsoft Office (Word, Excel, PowerPoint)

Other Qualifications

• Position is based in Chicago, IL - must be able to relocate for internship duration

• Must be legally authorized to work in the United States for any employer without sponsorship now and in the future

• Successful completion of interview required to meet job qualifications

• Reliable, punctual attendance is an essential function of the position

• Demonstrated understanding of the capabilities and limitations of generative AI tools and the ability to leverage AI effectively to support research, analysis, content creation, and problem-solving. Applies critical thinking to validate AI-generated outputs while adhering to organizational policies related to responsible AI use, data privacy, and security.

The starting rate for this role is $20.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education and skills. This position may also be eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com