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Systems Management Analyst - Remote - 2225756

UnitedHealth Group

UnitedHealth Group

Tampa, FL, USA
Posted on Monday, June 10, 2024

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Systems Management Analyst functions include those who monitor and operate computer and peripheral equipment: review, analyze, and modify programming systems including encoding, testing, debugging and installing for large-scale computer systems. In addition, the analyst will evaluate system specifications, input/output processes, and working parameters for hardware/software compatibility along with providing expertise in software systems programming, operating software applications, consulting on complex projects/existing applications, timely completion of scheduled jobs, and overall operating systems. Additional job duties include overseeing environments’ health and facilitation of high severity incidents to improve the state of service availability and continuity, developing processes and activities that focus on restoring service after an incident occurs and documenting all hardware, application, facility, etc. problems and take corrective action as required.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Analyze & document process requirements to support system implementation & business client needs
  • Perform gap analysis of requirements relative to system design & capability to establish system configuration strategy
  • Work with business teams to analyze business processes and requirements and define technical solutions to satisfy requirements
  • Develop business process diagrams and other system design documents
  • Analyze, design and prepare application/system specifications for information systems solutions which address business needs and methods for testing and installation &/or migrate configuration to other system instances
  • Create letters in the Document Composition module of OnBase
  • Perform required system configuration to satisfy business requirements
  • Collaborate with developers and business owners during testing and implementation process
  • Coordinates activities with other IT teams (e.g., data base, telecommunications, operations, technical support, etc.)
  • Acts as expert technical resource to development staff in all phases of the system development lifecycle

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 2+ years of experience with OnBase workflow logic including OnBase Dashboard Reporting experience or experience with similar other reporting tool
  • 2+ years of experience performing gap analysis

Preferred Qualifications:

  • Bachelor’s degree in Information Technology, Engineering or related field
  • Hyland certifications:
    • OnBase Certified System Administrator (OCSA)
    • OnBase Certified Advanced System Administrator (OCASA)
    • OnBase Certified Workflow Administrator (OCWA)
  • 2+ years of experience in MS-SQL Server and T-SQL
  • 2+ years of experience with Healthcare Management Systems
  • 1+ years of experience with Enterprise Content Management solutions

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New York, New Jersey, Rhode Island, or Washington Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.