Associate Director Business Analyst - 2229160
UnitedHealth Group
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Gurugram, Haryana, India · Bengaluru, Karnataka, India · Hyderabad, Telangana, India · Noida, Uttar Pradesh, India
Posted on Aug 31, 2024
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together
Primary Responsibilities:
- Provide strategic guidance to UHC Operations organization towards achievement of group savings & global expansion goals. Responsible for business development and global growth of the business by identifying and moving processes and providing high value prepositions
- Design, present and facilitate implementation of future state operating global model in close partnership with key stakeholders. Coordinating with capacity planning, finance and operations to identify opportunities and develop action plans
- Provide scenario planning, cost benefit analysis and trend analysis to establish implementation plans and tracked progress
- Perform analysis of portfolio changes which support changes in charge out/pricing across various plans and business segments. Preparing business, initiative and overall portfolio level variance analysis
- Analyze data & drive consistent and predicable performance. Develop reports, provide high level analysis of information, and made recommendations for decision making to support all business planning, capacity planning and forecast processes
- Drive additional value & manage costs. Create and maintain operational tools including but not limited to resource allocations, volume forecasts, financial reporting, and pipeline collection, leveraging financial modeling and knowledge of FP&A processes
- Perform analysis of portfolio changes which support changes in charge out across various plans and business segments
- Identify and implement opportunities to build new best practices into the department to make a positive impact on the organization
- Create and maintain operational tools including but not limited to resource allocations, volume forecasts, financial reporting, invoice reconciliation, expense analysis pipeline collection, leveraging financial modeling & knowledge of FP&A processes
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Bachelor’s degree in business, Finance, Healthcare Administration, or related field
- 7+ years of progressive leadership experience, including experience leading large-scale operational teams
- 10+ years of experience in global outsourcing for the BPO back office & front office industry. Candidates who also have experience in Sourcing and Procurement of BPO Services would be given a preference.”
- Proven successful track record building relationships, influencing, and managing conflict with various captive and third-party vendors
- Leadership experience; specifically with building high performing teams while mentoring and developing team members
- Practical working knowledge of Transaction & Value based billing models, P&L, Cost Benefit Analysis, Forecasting, & Cap Planning
- Flexible to work in different shift timings basis the business needs
- Proven excellent oral and written communication skills
Required Common Language of Leadership Traits:
- Leading Change & Transitions – Anticipate, plan for, and manage the change and transition process. Prepare and help people impacted using change planning tools
- Critical Thinking – Integrate and synthesize information in unique ways that provide a new perspective and leads to an evidence-based consensus and effective judgment
- Uncertainty & Ambiguity comfort – Making decisions under time pressure with incomplete and questionable data
- Systems Thinking – Setting the bigger picture. Recognizing how big, complex, and interconnected the UHC enterprise team really is
- Leveraging Innovation – Requires leaders to be restless: identify creative and useful ideas and then translate into new products, services, or work processes for better outcomes
- Conflict Management & Agility – Facilitating differences in opinion, facts, goals, experience, and strategies to achieve more robust problem solving and better decisions Organizational Agility – Understanding and flexing with organizational dynamics to get things done in a large diverse group
- Motivating & Influencing – Understanding the basis for what motivates people and aligning their energy and approach to the needs and style of each person, audience, and team
- Vision & Strategy Formation- Reading trends, disruptors, and competitors, and leverage these insights in the formation of a vision and strategy in the context of understanding the mission and core competencies of the enterprise.
Preferred Qualifications:
- Graduate degree in business or health care administration
- 5+ years working experience as a PM or a Manager in the US healthcare insurance industry
- 3+ years of project management experience
- Proven broad familiarity of US health plan administration or payer operations (such as claims, program and payment integrity, enrollment, provider service, care management)
- Working knowledge of UHC Operations
- History of quickly gaining credibility, partnering with business leaders, and exhibiting executive presence
- History of effectively driving results in a dynamic, matrixed environment with high degree of organizational change and ambiguity
- Solid analytical skills, financial acumen, and financial modeling skills
- Solid verbal, written and interpersonal communication skills and the proven ability to deliver compelling business cases and executive level presentations
- Ability to champion continuous change and consult with versatility
- Ability to balance strategic thinking with the urgency to drive work forward
- Ability to adapt quickly to changes in work direction and able to pivot work accordingly
- Ability to develop creative solutions to complex problems
- Ability to work collaboratively and influence others to drive timely decisions
5:30 pm – 3 am IST
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
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This job is no longer accepting applications
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