Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The IT Asset Management Support Specialist will be providing general support under the direction of the Supervisor of Technical Support for the management of end-user IT assets such as monitors, peripherals, laptops and others. Key job functions are to receive shipments from vendors, return of assets from employees, cleaning and basic reconditioning of IT equipment, inventory management, inventory reconciliation and asset recovery of data-bearing devices. They will be responsible for assigning assets to users to meet business requirements, updating inventory systems, and providing other general support for end-user IT assets. They will also coordinate shipping and logistics to meet end-user hardware requirements.

Primary Responsibilities:

• Assist the IT Asset Manager to keep inventory of IT equipment up to date
• Assist end-users by dispatching and receiving IT equipment
• Assist the IT Asset Manager by cleaning, storing, and completing basic testing of returned IT assets for future assignment
• Assist the IT Asset Manager to dispose of equipment following company procedures
• Assist the IT Asset Manager to receive shipments from vendors, scanning assets into our inventory system
• Organize and maintain storage areas for IT equipment using hand-trucks, and hand-driven pallet jack
• Support the IT team in our mission to deliver outstanding service

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 1+ years of experience managing inventory
• Experience in Desktop Support
• Basic experience with MS Office 365
• Intermediate or Advanced skills in Excel
• Ability to lift 40lb
• Fully Bilingual (Spanish and English)
• Available to report onsite to our MH and POP locations
• Full availability from Monday to Friday from 7am to 7pm AST

Preferred Qualifications:

• Experience in the healthcare industry, knowledge of HIPAA
• Experience using ITSM platforms such as ServiceNow

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.