Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Optum AI is UnitedHealth Group’s enterprise AI team. We are AI/ML scientists and engineers with deep expertise in AI/ML engineering for health care. We develop AI/ML solutions for the highest impact opportunities across UnitedHealth Group businesses including UnitedHealthcare, Optum Financial, Optum Health, Optum Insight, and Optum Rx. In addition to transforming the health care journey through responsible AI/ML innovation, our charter also includes developing and supporting an enterprise AI/ML development platform.

Optum AI team members:

• Have impact at scale: We have the data and resources to make an impact at scale. When our solutions are deployed, they have the potential to make health care system work better for everyone.
• Do ground-breaking work: Many of our current projects involve cutting edge ML, NLP and LLM techniques. Generative AI methods for working with structured and unstructured health care data are continuously being developed and improved. We are working in one of the most important frontiers of AI/ML research and development.
• Partner with world-class experts on innovative solutions: Our team members are developing novel AI/ML solutions to business challenges. In some cases, this includes the opportunity to file patents and publish papers about the methods we develop. We also collaborate with AI/ML researchers at some of the world’s top universities.

As the Senior Principal Technical Product Manager, you will design, develop, and manage activities for Gen AI products from product definition and planning through production, release, and end of life. Responsible for the full product lifecycle management including delivery, with a technical focus, including strategy, design, development, management, and end of life of new, existing or acquisition products. Leverage market insights to understand market/customer needs as well as emerging technology developments and trends to identify new opportunities or adjust current product offerings. Balances deep subject matter expertise in the product, business use cases and strong technical aptitude.

Accountable for delivering product performance and updates changes to a product portfolio to improve competitive position, and optimal product performance to meet customer and market needs. Collaborate with finance team to deliver within budget. Responsible for cross-functional stakeholder management to include but not limited to design, engineering, scrum teams, business leaders, etc., functioning as technical expert with a fluency in development concepts and modern development practices. The ideal candidate will be an industry thought leader, serve as product SME and committed to developing solutions that transform the industry.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Develop and execute the roadmap for generative AI capabilities in United AI Studio (our ML platform) to enable thousands of developers to build their own applications
• Provide regular updates about the adoption of Generative AI across the enterprise and significant industry trends to senior leadership and executives
• Create and manage best practices for use of Gen AI that will ensure secure, consistent, and efficient use of resources across the UHG enterprise
• Evangelize the benefits of generative AI through proofs-of-concept and demos to drive adoption for employees and functional roles across the UHG enterprise including technology, operations, marketing, legal, compliance, people team, internal infrastructure, and more
• Manage matrix partners and cross-functional stakeholder strategy
• Develop and implement Gen AI enterprise adoption, training, and communications plan
• Closely collaborate with the Responsible Use of AI (RUAI) team to ensure that the delivered solutions are compliant with the company policies and standards
• Closely collaborate with customers to enable implementation of end-to-end Gen AI solution pipelines on the enterprise ML platform
• Closely collaborate with major CSPs and Gen AI services vendors to enable the best of breed Gen AI services on the enterprise ML platform

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Bachelor’s degree in computer science, engineering, related STEM field
• 8+ years of experience in technical product development or management including 5+ years focused on AI/ML lifecycle management from concept to product delivery
• 5+ years of experience leading initiatives/projects, modeling effective collaboration and influencing cross-functionally within a large, matrixed organization
• 3+ years of experience in establishing and enforcing AI/ML best practices and standards
• Experience developing communication strategies and creating Executive-level content/materials

Preferred Qualifications:

• Healthcare Experience
• Experience in training teams on demos and storytelling

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $147,300 to $282,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.