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Home Delivery Pharmacy Operations Supervisor - 2259285

UnitedHealth Group

UnitedHealth Group

People & HR, Operations
Overland Park, KS, USA
Posted on Nov 28, 2024

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Looking for a dynamic Home Delivery Pharmacy Operations Supervisor to act as an inspirational leader of small to mid-size teams of Pharmacy Clerks and/or Technicians. Also act as the subject matter expert and primary resource to the entire team, to ensure our members receive high quality outcomes.

Schedule: Monday – Thursday, 6:00 am – 4:30 pm (8-hour shift during these work hours) and Friday, 7:00 am – 3:30 pm

Location: 6860 W 115th Street, Overland Park, Kansas

Primary Responsibilities:

  • Lead and be accountable for a team of 15-20 fulfillment pharmacy staff to process specialty prescription orders through fulfillment and inventory operations
  • Completes pharmacy operational requirements by scheduling and assigning employees; following up on work results
  • Leads efforts in recruiting, selecting, orienting, and training employees
  • Monitors individual and team performance to ensure team is meeting and exceeding expectations
  • Provides inspirational leadership and guidance to the team through feedback, performance management and individual development conversations
  • Diagnose process improvement opportunities and partner with senior leadership to drive continuous improvement
  • Setup layout and efficient space utilization
  • Initiate, coordinate and enforce optimal operational policies and procedures
  • Adhere to all warehousing, handling, and shipping legislation requirements
  • Manage stock control and reconcile with data storage system
  • Liaise with suppliers and transport companies
  • Plan work rotations, assign tasks appropriately and appraise results
  • Produce reports and statistics regularly
  • Obtain and maintain all licensures and training as required by company, state and federal guidelines
  • Maintain necessary certifications and training to operation fulfillment equipment (forklifts, automation, etc.)
  • Act as a resource and leader for entire team
  • Own and complete more advanced projects as required or directed by site leadership

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Current Pharmacy Technician Licensure in the state of Kansas or willing to obtain within 30 days of starting employment
  • Experience driving continuous improvements and implementing change in an organization
  • Proven good verbal and written communication skills
  • Proven solid teamwork and cooperation skills
  • Proficient computer and organization skills
  • Ability to work the required hours, but also requires flexibility to work occasional overtime and weekends, as necessary

Preferred Qualifications:

  • National Pharmacy Technician Certification
  • 1+ years of experience as a Pharmacy Technician
  • Fulfillment experience
  • Pharmacy practice and/or health system regulatory and compliance experience
  • Experience working in a mail order setting

Physical Requirements:

  • Ability to lift up to 50 pounds
  • Ability to stand for up to 8 hours with intermittent breaks

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.