Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking a dynamic and experienced Agile Coach / Senior Scrum Master to lead Agile teams through successful project delivery while fostering a culture of continuous improvement. This role involves facilitating Agile processes, coaching teams, managing project scope and timelines, and aligning stakeholders across the organization to ensure delivery excellence.

Primary Responsibilities:

• Agile Facilitation & Team Coaching
  • Guide Agile teams in adopting and improving Scrum practices
  • Facilitate all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives
  • Coach team members, Product Owners, and stakeholders on Agile principles and best practices
  • Foster a collaborative and self-organizing team environment
• Project Delivery & Execution
  • Lead end-to-end project delivery, ensuring alignment with business goals and timelines
  • Plan and manage project scope, schedule, and budget
  • Identify and remove impediments to team progress
  • Track and report on project progress, risks, and dependencies
• Stakeholder Engagement
  • Communicate effectively with internal and external stakeholders to ensure transparency and alignment
  • Collaborate with cross-functional teams to ensure smooth delivery and integration
  • Ensure project goals and deliverables are clearly defined and met
• Continuous Improvement
  • Promote a culture of learning and continuous improvement within teams
  • Facilitate retrospectives and implement actionable improvements
  • Monitor team health and performance metrics to drive efficiency
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor’s degree in Computer Science, Business, or related field
• Certified Scrum Master (CSM), SAFe, or equivalent Agile certification
• PMP/PMI ACP certification
• 10+ years of experience in Agile project management or Scrum Master roles
• Proven experience in coaching Agile teams and facilitating Agile ceremonies
• Experience with Agile tools like Jira, Confluence, or Azure DevOps
• Solid understanding of Agile frameworks (Scrum, Kanban, SAFe)
• Proven excellent communication, facilitation, and conflict-resolution skills

Preferred Qualifications:

• Experience in enterprise-level Agile transformation
• Familiarity with Lean principles and DevOps practices
• Proven ability to manage multiple teams or projects simultaneously
• Proven solid analytical and problem-solving skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.