Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Collaborate with internal and stateside partners on driving strategic initiatives (AIML, Process transformation, Technology initiatives) in claims capability
• Identify process transformation and optimization opportunities, drive those to completion in collaboration with business and technology
• Conduct discovery sessions, feasibility assessments with Tech teams on identified opportunities, create detailed cost benefit analysis and requirement documents
• Conduct reviews of work in progress and anticipated future progress
• Provide progress updates on projects to key stakeholders
• Ensure the delivery commitments are met within defined timelines
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Post-graduate degree, preferably an MBA from a Tier 1 Institute, with 10+ years’ overall experience
• Certified Six Sigma Black Belt, must have driven Black Belt projects and mentored Green Belt and Lean projects
• Must have worked in a service or BPO setup in a matrix organization
• Should have conducted process diagnostics| parity studies with enterprise functions
• Should have good knowledge of advanced technologies such as AIML, RPA and their application
• Knowledge of structured problem-solving methodologies such as Lean and Six Sigma, proficient in Project Management Tools and Techniques
• Solid analytical, communication and presentation skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.