Director of Building Services and Operations
University of Chicago Booth School of Business
Department
Law Administration and Budget
About the Department
Job Summary
Responsibilities
Ensures timely and high-quality delivery of services through direct staff support, coordination with University service departments, and arranging contracted work.
Evaluates and reviews operating practices and processes for their effectiveness and efficiency on an ongoing basis. Establishes performance metrics and creates tools to measure effective operations.
Works closely with the Law School Events department to support high volume of conference, meeting, and event logistics, including set ups and breakdowns, access control needs, and contracted services (security, custodial, etc.).
Ensures regular inspections of buildings, equipment and/or surrounding grounds for deficiencies and potential safety, health, or code problems.
Manages Law School Reception and supervises the Law School Visitor Control Attendant. Handles temporary coverage needs with security guards. Supervises the building services team.
Coordinates all staff and faculty office moves and preparation of offices for new faculty and staff.
Maintains building security and safety by owning card access function and oversight of evening/weekend security personnel.
Manages the budget process for facilities, including budget forecasting, development, management and reporting.
Coordinates parking needs, both for long-term permit holders as well as short-term sales of day passes.
Develops short- and long-range plans for facility development, maintenance and expansion to support the needs and goals of the Law School.
Serves as the primary liaison with University departments such as Facilities Services, Police, Risk Management, Parking, Environmental Health and Safety, and Security Systems.
Sets building hours for academic, holiday, and break periods, updating building signage and card access settings accordingly.
Serves as the Law School project manager for capital projects, including new construction and renovation, and other facilities-related projects.
Manages telecommunication needs such as new employee setup, voicemail and forwarding services, physical phones for events, and troubleshooting phone issues.
Maintains building floor plans, construction documents, space utilization data, and equipment inventory.
Manages mail carrier accounts (USPS, FedEx) and interdepartmental billing for outgoing mail. Occasionally renegotiates meter lease.
Develops and maintains AHU fan schedules to meet energy efficiency goals. Supports other sustainability initiatives where possible.
Supervises movement of equipment and materials, maintains building security, and maintains information on building blue prints, space utilization data and equipment.
Coordinates with staff from other units and supervises the work of contractors as well as facilities union and/or non-union staff.
Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field or an equivalent combination of education and experience.
Work Experience:
Certifications:
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Preferred Qualifications
Education:
Bachelor’s Degree strongly preferred.
Experience:
A minimum of five years of relevant experience serving in a leadership role in a facilities operations function including physical plant, security/safety, and grounds maintenance strongly preferred.
A minimum of two years of supervisory experience strongly preferred.
Project management experience strongly preferred.
Annual planning, budget development and budget management experience strongly preferred.
Technical Skills or Knowledge:
Proficiency with basic computer software and comfortable with learning new programs specific to facility’s needs.
Preferred Competencies
Exceptional communication skills with a strong client-focused approach.
Strong organization and project management skills.
Operate effectively at both big picture and situation-specific levels.
Resourceful problem solver with analytic, diagnostic, and facilitation skills.
Manage multiple projects simultaneously, set priorities, and meet deadlines.
Knowledge of best practices for building systems and maintenance techniques.
Work independently with a high degree of initiative, conferring with leadership when appropriate.
Working Conditions
This position is required to work fully in person 5 days a week, Monday through Friday.
Regular business hours are expected, though occasional early morning, evening, and weekend hours may be required.
Given the nature of the role, heavy objects may need to be lifted in excess of 25lbs.
Significant movement, walking, bending, kneeling, and crawling are necessary.
Application Documents
Resume/CV (required)
Cover Letter (required)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Role Impact
Scheduled Weekly Hours
Drug Test Required
Health Screen Required
Motor Vehicle Record Inquiry Required
Pay Rate Type
FLSA Status
Pay Range
The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.
Benefits Eligible
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.