Job Summary

Human Resources Records and Information Services (HRRIS) is looking for two part-time temporary office assistants to provide onsite support to our unemployment compensation claims processing. The roles are estimated to go through December 2025, with potential to extend based on availability of work.

Responsibilities*

• Perform simple office work such as data entry, sorting & distributing incoming documents, creating copies and scanning documents as needed
• Maintain physical and digital office files and records.
• Pull information for claims, research/reachout for more information or clarification. Contact UM partners to gather any missing details to clarify discrepancies.
• Accurately enter and update information to records in the Third Party Administrator Portal (TPA).
• Operate office equipment such as multi-line Zoom phone system, scanner, and printer.
• Partner and communicate effectively with other HRRIS staff in order to support the work.
• Other clerical duties as assigned, may include creating spreadsheets, updating contact lists, and preparing documents for meetings.

Required Qualifications*

• High school diploma or equivalent
• Proficiency in computer skills including Microsoft Office applications
• Ability to handle sensitive and confidential information

Desired Qualifications*

• Basic experience using Microsoft Excel.
• Experience using M-Pathways and Perceptive Content is a plus.
  

Work Schedule

This is an onsite, part time position of up to 20 hours per week, Monday through Friday. Preferred schedule is 4 hours a day Monday through Friday between 8:00am-4:30pm, open to flexibility with scheduling.

Work Locations

Wolverine Tower, 3003 S. State Street, Ann Arbor, MI 48109

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.