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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Department Summary:

Michigan Dining is comprised of nineteen on-campus cafes and markets, nine residential dining halls, Michigan Bakery, and the Michigan Catering unit. Our 500 professional and 1,200 student employees are committed to creative, healthy, and nutritious foods, international cuisines, and sustainability throughout all dining operations.

Position Summary:

You will oversee the daily operation of one or more retail cafes, c-store, or pantry operations. You will report to the Associate Director, Retail Operations, and you will work onsite. Your responsibilities include hiring, training, maintaining employee relations, and scheduling of student employees. You are also responsible for maximizing sales, menu development, food production standards, food safety compliance, product mix, cash handling, merchandising, inventory control, loss prevention, and store appearance. The Retail Store Manager achieves budgeted goals for sales, labor, expenses, and net profit for operations generating revenues between $500,000 and $1,500,000 or more. For the complete job description, please click here.

Why Work at Michigan?

Benefits at the University of Michigan

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses

Responsibilities*

• Be a member of our Michigan Dining Retail leadership team with responsibility for managing the administrative, operational, and developmental activities of one or more operations of Michigan Dining Retail.
• Food and beverage management including menu design, purchasing and working with the culinary team.
• Manage revenues and expenses, analyze food, labor and administrative costs, and reconcile tracking reports for Michigan Dining.
• Demonstrate and enforce Hazardous Analysis of Critical Control Points (HACCP) principles to include the management of the sanitary conditions of food storage, production, serving and other front/back of the house areas.
• Manage the recruitment, selection, training, evaluation and discipline of retail staff.
• Ensure that customer service is following Michigan Dining standards.
• Provide support in sustainability, student engagement, strategic partnerships and community engagement with culture and engagement programs.

Required Qualifications*

• Associates degree in Business, Food Service Management, or Culinary Arts from an accredited institution or a combination of some higher education and five years of related experience.
• Two to four years of operational experience in the retail or hospitality industry at the management level.

Work Schedule

Mon- Fri 1st Shift, but varies on business needs to include variable weekday hours, and some weekends and holiday work may be required.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

Additional Information

This role may have reporting obligations under Title IX and Clery.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.

Salary may vary depending on qualifications, experience, and education of the selected candidate.

Relocation will not be offered for this role.

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Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.